Summary
Overview
Work History
Education
Timeline
Generic

Lori Lagios Tuck

Ft. Myers

Summary

Detailed, organized and efficient; able to multi-task and use a variety of computer software programs used in a general office environment, including specialty tax deed programs such as Landmark, TaxSmart, and Real Auction. Ability to communicate important tax deed information to the public, support agencies and liaisons. Ability to conduct Land/Tax Deed Auctions in person and using online resources following State of Florida legal compliance and notification requirements. Task orientated individual able to work independently and in team settings. Experienced working with local government agencies (Tax Collector, Property Appraiser and Clerk of Court), in the management of Tax Deed Sales and official records processing.

Overview

30
30
years of professional experience

Work History

Customer Service Lead

SouthBeach Tanning Company
Fort Myers
04.2021 - 05.2025
  • Trained new team members on proper service methods and evaluated service delivery using quality assurance program.
  • Consulted with customers regarding needs and addressed concerns.
  • Handled cash and credit card payments and returned receipts, change and payment cards to customers.
  • Provided expertise on product knowledge, services, policies and procedures to customers.

Customer Service Representative

Eulen America at RSW
Fort Myers
02.2023 - 11.2024
  • Assisted Customers that needed wheelchairs to and from the planes
  • Cleaned Planes
  • Had my Seal so I could do International Flights

RECORDS CLERK III

CHARLOTTE COUNTY, CLERK & COMPTROLLER
PUNTA GORDA
08.1995 - 01.2021
  • Facilitated the entire Tax Deed process from the time the certificate is requested to be brought to sale through the tax deed online auction process.
  • Provided the public with accurate explanation of standardized procedures for the Tax Deed process to assure compliance with local and State laws and regulations.
  • Assisted the public in researching records and providing accurate and compliant information concerning Tax Deed Sales.
  • Processed public records and Tax Deed information and collected appropriate fees from requesting parties.
  • Verified the completeness and accuracy of documents prior to recording the official record.
  • Oversaw weekly Tax Deed Sales process. Collected the required monies and/or deposits upon completion of a Tax Deed Sale.
  • Prepared Balance reports on a weekly and yearly basis and verified interest reports at year end.
  • Processed Sales off Lands available list. Completed Clerk's portion of redemptions.
  • Verified unclaimed funds for the finance division year end reports.

Education

ASSOCIATE DEGREE - Criminal Justice, Liberal Arts

SANTA ANA JUNIOR COLLEGE
CA
01.1994

Timeline

Customer Service Representative

Eulen America at RSW
02.2023 - 11.2024

Customer Service Lead

SouthBeach Tanning Company
04.2021 - 05.2025

RECORDS CLERK III

CHARLOTTE COUNTY, CLERK & COMPTROLLER
08.1995 - 01.2021

ASSOCIATE DEGREE - Criminal Justice, Liberal Arts

SANTA ANA JUNIOR COLLEGE