Lori Lalli
Jenks,OK
Summary
With a degree in Elementary Education, I possess valuable skills in processes and event management. I have developed strong technical and administrative abilities that have proven extremely helpful in my professional endeavors. Additionally, my commitment to customer service has been honed through my two most recent work experiences. This unique combination of background and skills positions me as versatile and ready to contribute to any team or organization.
Overview
13
13
years of professional experience
Work History
Franchise Recruiter/Resale Coordinator
Just Between Friends
01.2018 - Current
- Drive overall recruiting effort for JBF
- Utilize CRM to maintain information regarding the recruitment process
- Qualify and assess new prospects to make sure they are financially qualified, possess the skills to operate a franchise, and are a cultural fit
- Educate applicants about the process of purchasing a franchise
- Track sales statistics/analytics
- Collaborate with marketing resources
- Communicate with administration to generate paperwork for signatures as a new franchise is awarded
- Coordinate territory development
- Foster relationships with franchisees
- Award franchises to qualified applicants
- Assisted 12 franchisees in reselling their franchises in 2024
- Communicate with Operations team to keep them apprised of incoming recruits
- Serve as member of 'Special Cases Committee' to develop solutions for franchisees who have unique challenges with their franchise
- Guide struggling franchisees with deadlines/guidelines to exit the system
- Educate and encourage successful franchisees about benefits of multi-unit ownership
Office Manager
Jumpin Jiminy
01.2012 - 12.2018
- Converted inbound sales inquiries into leads
- Maintained an up-to-date inventory and price list
- Communicated with Oklahoma Department of Labor to ensure that all licensing requirement were maintained
- Created graphics and videos for rental items and promotions
- Assisted clients as they make decisions to determine which items best meet their needs
- Deposited payments from clients and sent corresponding invoices
- Communicated with client in days leading up to event to clarify details
- Contacted clients based on previous years' bookings to plan future events
- Communicated with client when on-site at events to make sure event goes smoothly
Education
Elementary Education
Oklahoma Christian University
Oklahoma City, OKBachelor of Science - Elementary Education
Pittsburg State University
Pittsburg, KS05-1995
Skills
- Microsoft Office applications
- Google platforms
- Team collaboration
- Remote meeting applications
- Relationship building
- Customer service
- Problem solving
- Working with multicultural individuals/families
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Franchise Recruiter/Resale Coordinator
Just Between Friends
01.2018 - Current
Office Manager
Jumpin Jiminy
01.2012 - 12.2018
Elementary Education
Oklahoma Christian University
Bachelor of Science - Elementary Education
Pittsburg State University
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