Lori Lamothe

Enhancing your Features ~ Microblading~ Powder Brows~ Nano Strokes ~ Eyeliner ~ Lip Blush

Licensed & Certified ~ more info upon request

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Processed payments, entering sales in register for prompt customer service.
• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
• Collaborated with fellow stylists to create a positive work environment and share best practices.
• Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
• Educated customers on products to maximize benefits.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Resolved guest complaints about service or style.
• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Distributed business cards outside of salon to generate new business.
• Maintained regular client list and successfully handled walk-in customers.

• Managed and motivated employees to be productive and engaged in work.
• Compassionate & knowledgeable medical supply specialist with extensive experience in Mastectomy, Prosthetic , Orthopedic Bracing & Supports, Vascular fitting services, Accredited medical equipment, Patient education & support, Insurance & documentation compliance, Retail sales & demonstration, Customer Service.
• Expertise in personalized patient care, product education and sales within a medical retail environment.8
• Maintained strong relationships with Physicians, Physical therapists, and other healthcare providers to support patient care * Education and product referrals * In office & over phone
• Data Entry* Insurance verification* Insurance & Documentation Compliance
• Skilled in both clinical fittings and administrative compliance, including insurance verification/ accreditation standards.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Improved marketing to attract new customers and promote business.
• CERTIFICATIONS & TRAINING* ABC/BOC Certified Mastectomy fitter (Amoena) * Certified Orthotic Fitter ( St. Petersburg College) * Compression Therapy ( Sigvaris & Medi)
• Wig fitter * active volunteer for the American Cancer Society* Look Good Fell Better Program
• REFERENCES * available upon request
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