Summary
Overview
Work History
Education
Skills
Timeline
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Lori Lattore

Naugatuck,CT

Summary

Dynamic Front Office Operations Manager with expertise in accounts payable/receivable and exceptional communication skills. Adept at multitasking and managing financial records, ensuring compliance and accuracy in all transactions. Committed to driving operational efficiency and delivering outstanding service.

Overview

22
22
years of professional experience

Work History

Front Office Operations Manager

Swanson Automotive
East Haven, CT
07.2024 - Current
  • Answer telephones and make appointments
  • Greet customers as they come in, and create work orders for technicians.
  • Calculate parts and labor for each repair order.
  • Sell the job to the customer and order parts needed
  • Accounts payable/receivable
  • Record all invoices paid on a daily basis for banking purposes.

Payment Coordinator

Royal Solutions Group
White Plains, NY
09.2020 - 07.2024
  • Maintain accurate records of payments received and processed.
  • Monitor payment processes to ensure compliance with company policies and procedures.
  • Resolve discrepancies between vendor accounts and internal records.
  • Process and audit daily sub-merchant fundings.
  • Test IT equipment before sending to clients to process payments.
  • Chargebacks
  • Scan and log all payments through Digital Check Scanner and apply to patients accounts.

Construction Office Manager

Vista Construction
Ossining, New York
03.2016 - 06.2020
  • Negotiated terms and prices with vendors when needed in order to stay within budget requirements.
  • Processed invoices from contractors and suppliers ensuring accuracy prior to payment approval.
  • Responded promptly to requests from clients regarding changes or updates to their project plans.
  • Maintained accurate records of construction project costs, expenses, and progress reports.
  • Managed all incoming and outgoing documents related to construction projects.
  • Organized meetings between clients, contractors, architects, engineers. as needed for construction projects.
  • Tracked inventory of building supplies and materials used during construction projects.
  • Worked with Building Department to obtain Permits and Licenses.

Executive Assistant

Silver Star Limo
Yonkers, NY
01.2012 - 02.2016
  • Responsible for all DOT and 19A paperwork.
  • Accounts Receivable/Payable
  • Negotiate pricing with vendors
  • Charter Agreements & Wedding contracts
  • Customer service

Sales

Marble Works Design Team
Yonkers, NY
03.2003 - 11.2010
  • Place special merchandise orders for customers.
  • Greet customers in a timely fashion, while quickly determining their needs.
  • Answer questions about product availability and shipment times.
  • Make house calls to help with interior designs.
  • Customize service proposals for clients.

Education

BBA - Business Administration And Management

Rockland Community College
Suffern, NY
05-1996

High School Diploma -

Barnstable Academy
Glen Rock, NJ
06.1989

Skills

  • DropBox/Sharepoint/Teams
  • Microsoft Office
  • QuickBooks
  • General Ledger
  • Accounts Payable/Receivable
  • Payment Processing
  • Cash Management
  • Data entry skills
  • Banking operations
  • Customer Relationship Management
  • Excellent Communication
  • Time Management
  • Attention to Detail
  • Multitasking

Timeline

Front Office Operations Manager

Swanson Automotive
07.2024 - Current

Payment Coordinator

Royal Solutions Group
09.2020 - 07.2024

Construction Office Manager

Vista Construction
03.2016 - 06.2020

Executive Assistant

Silver Star Limo
01.2012 - 02.2016

Sales

Marble Works Design Team
03.2003 - 11.2010

BBA - Business Administration And Management

Rockland Community College

High School Diploma -

Barnstable Academy

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Lori Lattore