Summary
Overview
Work History
Education
Skills
Additionalinformation - Accomplishments
Timeline
Generic

Lori Lientz

Orlando,FL

Summary

Experienced professional with history of meeting company goals by utilizing consistent and organized practices. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced environment.

Overview

10
10
years of professional experience

Work History

Senior Account Fleet Coordinator

Enterprise Fleet Management
03.2019 - Current
  • Ensure quality and flow of products meet needs of customers and is appropriate to provide for maximized fleet potential.
  • Manages 35 accounts with fleet potential over 2600 vehicles.
  • Use reporting and other methods and monitor all activities to ensure compliance with company policies and procedures, including issues related to safety and vehicle management and control.
  • Coordinates and processes factory orders, stock orders, and used vehicle requests while determining current and future vehicle needs.
  • Document preparation for initial registration, state transfers, and vehicle renewals.
  • Notarized and compiled various documents (bill of sale, power of attorney, affidavit of correction, and VIN inspections) needed by DMV (multi-state) for processing.
  • Performs customer onboarding and program implementation by acting as liaison between internal departments.
  • Cross functionally collaborates with Business Management, License and Title, Remarketing, and Risk Management.
  • Provides needed support to Client Strategy Managers, administrative team, and management.
  • Leads group trainings related to process modifications and updates.
  • Participates in external client meetings and internal meetings to ensure company wide, client, and office goals are met.
  • Creates campaigns and initiatives for Corporate Account Fleet Coordinators.
  • Assists with team building, employee management and development.
  • Handles all virtual engagement activities.

Notary Public (Remote Online Notary Certified)

National Notary Association Fla
06.2014 - Current
  • Check documents and identifying credentials for all parties.
  • Administer oath to document signers to obtain affirmation of truth or client case affidavits.
  • Administer oath to document signers to obtain affirmation of truth
  • Analyzed documents for fraud or coercion and refused notarization.
  • Notarize 100's of documents annually for ownership, and license and title.

Account Fleet Coordinator

Enterprise Fleet Management
11.2014 - 03.2019
  • Develops strong relationships with dealerships and vendors to encourage timely purchase and upfit of vehicles.
  • Generates and maintains records for internal file keeping in relation to vehicle purchase and sales.
  • Organizes transition meetings, CSM meetings, PDM's to ensure goal meeting.
  • Coordinates and processes client vehicle orders and provides client with lease schedules, licensing documentation, and in depth account knowledge.
  • Handles all administrative duties related to customer base and assists with questions or requests related to acquisition, sales, credit agreements, vehicle replacement and important industry events.
  • Used coordination and planning skills to achieve results according to schedule.
  • Prepared variety of different written communications, reports and documents.
  • Managed over 30 accounts with fleet potential over 2000 vehicles.

Education

Master of Arts - Business and Organizational Security Management

Webster University
Orlando, FL
08.2015

Bachelor of Arts - Criminal Justice Administration

Columbia College
Orlando, FL
08.2014

Skills

  • Effective Communicator: Verbal, Written, Video, and Chat
  • Report Preparation and Analysis
  • Emotional Intelligence
  • Account Relationship Management
  • Product Knowledge and Creative Solutions
  • Proposal Writing
  • Project Management
  • Collaborate Cross-Functionally
  • Logistics Processes Planning
  • Policy and Procedure Modification
  • CRM Software: Salesforce, ServiceNow, Workday, SharePoint
  • MS Office Suite
  • Adaptable
  • Employee Management and Development
  • Remote Work
  • Analytical Thinking and Product Sense
  • Onboarding - Training and Technology

Additionalinformation - Accomplishments

  • Customer Website Subject Matter Expert
  • Won 6 Exceptional Achievement Awards
  • Won Making the Difference Administrative Award
  • Won Quarterly Achievement Award
  • 2023-2024 Leadership, Exploration, And Development Program
  • Member of the WOW Virtual Engagement Committee

Timeline

Senior Account Fleet Coordinator

Enterprise Fleet Management
03.2019 - Current

Account Fleet Coordinator

Enterprise Fleet Management
11.2014 - 03.2019

Notary Public (Remote Online Notary Certified)

National Notary Association Fla
06.2014 - Current

Bachelor of Arts - Criminal Justice Administration

Columbia College

Master of Arts - Business and Organizational Security Management

Webster University

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Lori Lientz