Lori Lisi

Giunta Associates, L.P. Aspen Manor

05.1989 - Current

Interviewed, hired, and trained new workers.
Oversaw all daily office operations.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Maintained professional demeanor by staying calm when addressing unhappy or angry tenants.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Used industry expertise, tenant service skills and analytical nature to resolve tenant concerns and promote loyalty.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Created weekly,monthly and annual reports.
Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
Maintained records and logs of work performed and materials and equipment used.
Inspected cleanliness of common areas and offices.
Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Assumed responsibility for personnel deployed to work site.
Resolved issues between employees and tenants using company policies.
Complied with safe operating practices and assessed operational procedures against best practices.
Coordinated site investigations, documented issues.