Lori Matson

Office Manager Accounts Payable/Receivable

Coachcraft Autobody

04.2006 - 06.2024

Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained computer and physical filing systems.
Updated reports, managed accounts, and generated reports for company database.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Controlled finances to lower costs and keep business operating within budget.
Coached new hires on company processes while managing employees to achieve maximum production.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Input invoices.
Reconciled statements.
Parts ordering.