Lori McCaskill
Humboldt
Summary
Dedicated worker, enhancing patient care through record management. Proven ability in data entry and insurance verification, coupled with strong organizational skills and a commitment to customer service, resulting in improved accuracy and efficiency in clinic setting.
Overview
23
23
years of professional experience
Work History
Clinical Records Specialist
West Tennessee Healthcare
10.2002 - 12.2025
- Managed patient records ensuring compliance with regulatory standards and institutional policies
- Enhanced patient care by accurately maintaining and updating clinical records.
- Addressed any discrepancies identified during periodic reviews of clinical records, maintaining high levels of accuracy across all files.
- Assisted with typing, data entry, and answering incoming calls as required.
- Provided excellent customer care by responding to inquiries and requests for information.
- Maintained accuracy of records by verifying accuracy of data in records.
- Updated records with new information.
- Registration of patients, verifying insurance and collecting proper identity.
- Used multiline phones, scanner, and fax.
Education
No Degree - Nursing/psychology
Jackson State Community College
Jackson, TennesseeSkills
- HIPAA regulations
- Patient confidentiality
- Information security
- Clerical skills
- Appointment scheduling
- Document scanning
- Filing system organization
- Phone answering
- Teamwork
- Customer service
- Multitasking Abilities
- Reliability
- Organizational skills
- Data entry
- Insurance verification
- Patient care coordination
- Self motivation
- Medical terminology
- Paperwork processing
- Records scanning
- Medical history recording
- Epic systems
Timeline
Clinical Records Specialist
West Tennessee Healthcare
10.2002 - 12.2025
No Degree - Nursing/psychology
Jackson State Community College