Summary
Overview
Work History
Education
Skills
References
Timeline
OperationsManager
Lori McCluskey

Lori McCluskey

Bismarck,ND

Summary

Experienced logistics manager with a strong ability to monitor operations and provide relevant information to internal customers and stakeholders. Collaborates effectively with multiple entities to achieve business goals in logistics efficiency, cost containment, and contract integrity. Demonstrates a fast work pace while staying focused and consistently delivering excellent customer service.

Overview

14
14
years of professional experience

Work History

Transportation Logistics Manager

Chad Geiger Trucking
08.2023 - Current
  • Conducted regular audits to ensure compliance with regulatory requirements and company policies.
  • Improved on-time delivery rates by closely monitoring performance metrics and addressing issues proactively.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Streamlined transportation operations by implementing efficient routing and scheduling strategies.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Prospected for leads to build pipeline and convert to sales opportunities.

Sales Training Manager

Medallia
05.2022 - 08.2023
  • Onboarded all new hires in the sales org from offer letter through 90 days +
  • This included, but is not limited to, daily cohorts with new-hires, identifying and remedying gaps in current content and sales processes, creating, updating and maintaining all onboarding materials and resources.

Account Executive

Centennial Homes
04.2019 - 01.2022
  • Effectively manages and supports prospect list of 100-150 potential home buyers
  • Builds rapport and ongoing relationships with a consultative selling approach
  • Ensures a smooth transition from prospect to homeowner by proactively predicting and confirming client goals, market shifts, areas of opportunity, and ultimately ensuring client satisfaction.

Local Sales Manager

NBC TEGNA
09.2017 - 10.2018
  • Leads sales strategy that focuses on the development of new enterprise business
  • Successfully delivers custom solutions, and sponsorship opportunities, through an integrated suite of digital and traditional media platforms to clients
  • Recruits and develops an energetic, forward-thinking, sales team
  • Successfully partners with marketing and insight teams in executing and winning RFPs and new business acquisition
  • Connects local non-profit organizations with advertisers seeking community partnerships.

Director of Sales and Product Training

TEGNA
01.2013 - 01.2017
  • Lead a team of direct and indirect reports with a focus on continuous employee and leadership development for both inside (contact center) and outside sales, and support teams
  • Oversaw all learning and development initiatives and workstreams within the organization including onboarding, advanced courses, special projects, client acquisition events, internal and external webinars, leadership summits, product rollouts and client events
  • Partnered with senior leaders, HR, and internal and external SMEs (Facebook, Google, Bing, SimpliFi, Visto) to construct innovative content.

Training Manager - Learning and Development

Gannett - National
01.2012 - 01.2013
  • Created and facilitated all sales, operations and management training for DealChicken.com.

Account Executive

DealChicken.com
01.2011 - 01.2012
  • Launched DealChicken.com in the Space Coast of Florida
  • Orchestrated all aspects of sales and business development; crafted and implemented sales/business development plans and strategies.

Education

High School Diploma -

Centennial High School
Fort Collins, CO

Skills

  • Logistics Analysis
  • Demand forecasting
  • Transportation Management
  • Freight Handling
  • Staff Training
  • Schedule Management
  • Quality Control
  • Logistics Planning
  • Workload Management
  • Interpersonal Communication
  • Professionalism
  • Warehouse Logistics
  • Equipment Inspections
  • Goal Setting
  • Analytical Thinking
  • Customer Relationship Management
  • Interpersonal Skills
  • Self Motivation
  • Work Planning and Prioritization
  • Task Prioritization
  • Data Entry
  • Team building
  • Relationship Building
  • Daily Operations Management
  • Decision-Making
  • Adaptability and Flexibility
  • Effective Communication
  • Active Listening
  • Team Collaboration
  • Organizational Skills
  • Critical Thinking
  • Excellent Communication
  • Reliability
  • Loading and unloading
  • Multitasking
  • Problem-solving abilities
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Teamwork and Collaboration
  • Proficient in Software
  • Vendor Relationship Management
  • Logistics Management
  • Documentation
  • Route Optimization

References

Available on Request

Timeline

Transportation Logistics Manager

Chad Geiger Trucking
08.2023 - Current

Sales Training Manager

Medallia
05.2022 - 08.2023

Account Executive

Centennial Homes
04.2019 - 01.2022

Local Sales Manager

NBC TEGNA
09.2017 - 10.2018

Director of Sales and Product Training

TEGNA
01.2013 - 01.2017

Training Manager - Learning and Development

Gannett - National
01.2012 - 01.2013

Account Executive

DealChicken.com
01.2011 - 01.2012

High School Diploma -

Centennial High School

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