Lori McCuiston
Mocksville,NC
Summary
Dedicated and passionate job seeker with strong organizational skills, eager to contribute to an entry-level customer service position. Committed to delivering exceptional support and enhancing customer satisfaction while fostering a collaborative team environment. Enthusiastic about leveraging effective communication abilities to help achieve company goals and drive success. Prepared to embrace new challenges and grow within a dynamic organization.
Overview
16
16
years of professional experience
Work History
Community Property Manager
Parr Investments, LLC
10.2016 - 12.2025
- Managed and oversaw daily operations of residential properties, ensuring efficient and smooth functioning of all aspects of property
- Developed and continue positive relationships with tenants, addressing concerns and inquiries promptly, contributing to a high tenant satisfaction rate
- Implement and maintain a tenant retention program, resulting in an increase in lease renewals and a reduction in vacancy rates.
- Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
- Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency
- Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
- Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations
- Developed and maintained positive relationships with property owners, providing regular updates on property performance and financial outcomes
- Stayed updated on industry trends, market conditions, and legal regulations, adapting property management strategies accordingly
- Conducted regular market research and competitive analysis to identify opportunities for property improvement and differentiation
- Implemented monthly social events to enhance tenant interaction and streamline community involvement, improving overall tenant satisfaction
- All other tasks as required by upper management and owners, such as monthly and weekly reports, Reporting changes of occupancy, staying on top of Fair Housing and educational courses.
- 35 years of Administrative and Property Management Experience.
Assistant Community Manager
Lane Company
02.2010 - 09.2016
- Coordinated resident engagement activities enhancing community involvement and satisfaction.
- Managed lease renewals and tenant communications ensuring compliance with housing regulations.
- Developed marketing strategies to attract prospective residents through digital platforms.
- Assisted in budgeting processes, tracking expenses, and maintaining financial reports for community operations.
- Implemented maintenance request systems improving response times and resident feedback scores.
- Received and processed resident payments, and updated system accounts with latest information.
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
Skills
- Assisted in managing property operations to maintain tenant satisfaction Supported maintenance teams in addressing tenant requests promptly Coordinated property inspections to ensure compliance with regulations
- Utilized Microsoft Excel to assist in data organization and analysis Supported team members in creating spreadsheets for project tracking Aided in generating reports to facilitate decision-making
- Demonstrated meticulous attention to detail in all tasks and projects
- Utilized Microsoft Outlook to manage daily communications and schedule meetings effectively Supported team members by organizing shared calendars and coordinating appointments Assisted in maintaining organized email correspondence for improved workflow
- Optimized scheduling and prioritization of tasks to enhance productivity
- Assisted teams in completing projects on schedule and within budget Supported project coordination efforts to enhance team collaboration Contributed to problem-solving initiatives to improve project outcomes
- Leveraged advanced computer skills to enhance operational efficiency
- Oversaw administrative operations to enhance organizational efficiency
- Demonstrated exceptional organizational skills to streamline project workflows
- Assisted users in navigating Microsoft Word features to enhance document creation Supported team members in formatting and editing documents for clarity and professionalism Provided guidance on utilizing templates and tools for efficient workflow
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Oversaw team operations and ensured adherence to organizational standards
- Ensured compliance with fair housing regulations to promote equitable housing opportunities
- Executed data entry tasks with precision and attention to detail Supported team members by maintaining accurate records and documentation Assisted in organizing data for efficient retrieval and analysis
- Utilized Microsoft Office applications to assist in document creation and data management Supported team members in organizing presentations and reports Aided in maintaining accurate records and schedules
- Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
Timeline
Community Property Manager
Parr Investments, LLC
10.2016 - 12.2025
Assistant Community Manager
Lane Company
02.2010 - 09.2016