Lori Medlin
Oregon City
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering excellent attention to detail and strong decision-making skills to manage multiple tasks. Self-motivated work ethic to perform duties both independently and on a team.
Overview
14
14
years of professional experience
Work History
Administrative Assistant/Receptionist
Express Professional Services
08.2024 - Current
- Answer multi-line phone system, route calls, deliver messages to staff and greet visitors.
- Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensure accurate record-keeping with diligent data entry and database management.
- Enhance office environment, organizing spaces for better workflow and employee comfort.
Administrative/Front Office Specialist
SSI Shredding Systems, Inc.
04.2024 - 07.2024
- Managed multi-line phone system, professionally handling incoming calls while simultaneously attending to in-person visitors at the reception desk.
- Enhanced customer satisfaction by efficiently managing front office tasks and providing exceptional service.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Proofread and edited documents/marketing materials for accuracy and grammar.
Head Secretary
Oregon City School District / Community Education
11.2010 - 07.2022
- Provided exceptional customer service by greeting visitors warmly and directing them to appropriate personnel or resources as needed.
- Drafted correspondence on behalf of administrators and colleagues with proper grammar, punctuation and proofing.
- Cultivated an organized filing system for both digital and physical documents.
- Assisted in budget development for administrators, tracking expenses throughout the fiscal year.
- Handled sensitive information with discretion, contributing to a secure and confidential work environment.
- Entered data into system and updated customer/student information to keep records current.
Education
Business And Education
Eastern Washington University
Cheney, WASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- Critical thinking
- Scheduling and calendar management
- Verbal communication
- Purchase orders organization
- Employee timesheet processing
- Meeting arrangements
- Account reconciliation
Timeline
Administrative Assistant/Receptionist
Express Professional Services
08.2024 - Current
Administrative/Front Office Specialist
SSI Shredding Systems, Inc.
04.2024 - 07.2024
Head Secretary
Oregon City School District / Community Education
11.2010 - 07.2022
Business And Education
Eastern Washington University
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