Lori Medlin
Waukee,IA
Summary
Detail-oriented Cleaning Specialist with 3 years of experience ensuring high standards of cleanliness in residential environments. Committed to fostering a healthy atmosphere for residents while collaborating effectively within teams. Recognized for delivering exceptional service and maintaining strong relationships with clients.
Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting, and polishing. Proven history of performing with excellent work ethic and dependability.
Overview
1
1
Certification
4
4
years of post-secondary education
14
14
years of professional experience
Work History
Cleaning Specialist/Housekeeping
Health Dimensions Group (HDG)
Waukee, Iowa
02.2026 - 05.2026
- Disinfected surfaces to ensure a safe environment for residents and staff.
- Maintained cleanliness in resident living areas and common spaces.
- Utilized cleaning equipment to efficiently perform daily cleaning tasks.
Cleaning Specialist/Housekeeping
Edencrest at Kettlestone
Waukee, Iowa
05.2024 - 02.2026
- Earned Employee of the Month for September 2024 for exceptional performance and dedication.
- Conducted deep cleaning of Kettlestone building before residents' move-in, ensuring a welcoming and hygienic environment.
- Cleaned residents' apartments, changing linens, laundering items, and making beds to maintain a comfortable living space.
- Cleaned residents' apartments, changing linens, laundering items, and making beds to maintain a comfortable living space.
- Greet new residents and discuss cleaning schedule. Independent Living is 2 times a month; Assisted Living and Memory Care are every week. Develop relationships to establish a trusting connection with residents.
- Participated in Director meetings to address important changes, concerns, and community activities, enhancing communication and collaboration.
Cleaning Specialist/Housekeeping
Edencrest at Timberline
Urbandale, Iowa
04.2024 - 05.2024
- Disinfected surfaces to ensure a safe environment for residents and staff.
- Maintained cleanliness in resident living areas and common spaces.
- Utilized cleaning equipment to efficiently perform daily cleaning tasks.
Cleaning Specialist/Housekeeper
Glen Meadows Retirement Community
West Des Moines, IA
06.2023 - 04.2024
- Recognized as Employee of the Month for outstanding performance in February 2024.
- Performed deep cleaning of building in preparation for new residents, ensuring a welcoming environment. Weekly cleaning of residents' apartments
- Executed deep cleaning and laundry of Guest and Hospitality Suites, maintaining high standards for future guests.
- Conducted daily cleaning of common areas at shift start and end, fostering a clean and inviting atmosphere.
- Supported coordination of community events to enhance resident engagement.
- Assist with community functions
Assistant Sales Manager
Carter's
Oshkosh, WI
04.2022 - 01.2023
- Drive customer sales by providing All Day Ready customer service. This consists of:
- Collaborated with store manager and assistant store manager on product launches and floor layout to enhance customer experience.
- Provided coverage during short-staffed shifts to ensure continuous operation.
- Collaborated with store associates to ensure transactions were completed accurately and to override transactions.
- Opened and closed the store daily, managing all opening and closing procedures.
- Facilitated timely shipment handling to ensure product availability for customers. and replenishment.
- Managed daily register operations to maintain financial accuracy., daily safe count and deposits.
- Assist with Credit Card applications each day, KPI daily goals as well as any problem-solving issues that may arise during transactions.
- Track and record shrinkage weekly and do monthly alarm checks.
- Contacted tech support promptly to resolve technical issues affecting store operations.
Prepared Foods Team Member
Whole Foods
West Des Moines, IA
06.2021 - 04.2022
- Prepared food for Salad Bar and Chef Case daily. Packaged and labeled products for sale, monitored shrinkage and spoilage, and conducted daily inventory walks to ensure stock accuracy. Delivered customer service and supported team members with various tasks.
- Prepared food for Salad Bar each day and prepped the Chef Case. Packaged and labeled product for sale. Accounted for shrinkage, spoilage, and conducted inventory walks daily. Provided customer service throughout the store. Assisted team members with tasks.
- Cleaned and organized food preparation areas to ensure safety and efficiency.
- Guided customers in product selection and addressed dietary inquiries to enhance shopping experience.
Online store shopper
Whole Foods Market
West Des Moines, IA
01.2021 - 06.2021
- Picked products for online orders using Apple phone, bagged items by cold, frozen, or ambient status, labeled appropriately, and organized on shelves for order pickup. Stocked shelves when orders were unavailable.
- Assisted customers in finding products throughout the store.
- Maintained cleanliness and organization in all shopping areas.
- Stocked shelves with fresh produce and grocery items daily.
- Moved to Prepared Foods department to take on full-time role.
Grocery Assistant Manager
Natural Grocers
08.2019 - 01.2021
- Promoted from cashier to Grocery Assistant Manager after 6 months.
- Conducted detailed cycle counts to ensure Tracked inventory levels regularly accuracy., inventory, Ordered products from suppliers 3 times a week, Ensured products were available for customers, Managed back stock efficiently.
- Managed opening and closing operations, secured the safe, collaborated with coworkers and department managers, and performed daily cycle counts and date checks for product, including on managers' days off.
Amazon Fulfillment Associate Order Picker
Amazon Fulfillment Associates
Edgerton, KS
03.2017 - 02.2019
- Operated reach truck to accurately pick customer orders using RF scanner.
Deli Clerk/Customer Service
HyVee
Liberty, MO
06.2015 - 03.2017
- Prepared deli case daily to ensure fresh product availability. Prepared, packaged, labeled, and stocked products to maintain store presentation and customer satisfaction. Take customer orders, Ensured positive customer experiences by offering timely and helpful service..
- Assisted customers with product selection and special requests.
- Provided assistance to customers with product inquiries and selections. with product selection and special requests.
- Operated slicers, scales, and packaging equipment efficiently.
Bakery Clerk/Baker
HyVee
Trenton, MO
01.2012 - 06.2015
- Prepared baked goods by following established recipes and quality standards.
- Prepared donut case daily to attract customers and enhance product visibility. Baked and packaged products for display and sale, ensuring freshness and quality. Processed customer orders efficiently to provide excellent service. Facilitated positive shopping experiences for customers.
- Helped customers with inquiries about products with product selections and provided exceptional service.
- Maintained cleanliness and organization of bakery display cases and workstations.
Education
High school or equivalent - General studies
Ceres High School
Ceres, CA 04.1982 - 06.1984
None - General studies
Clayton High School
Clayton, WI 06.1980 - 03.1982
Skills
- Deep Cleaning
- Sanitation Procedures
- Surface disinfection
- Cleaning techniques
- Commercial cleaning
- Housekeeping
- Linen management
- Stain Removal
- Elderly Care
- Customer support expertise
- Client relations
- Computer skills
- Attention to detail
- Reliability and punctuality
- Strong work ethic
- Safety awareness
- MSDS documentation
Certification
- Reach truck
- March 2017 to February 2019
- Used reach truck to pick customer orders
Timeline
Cleaning Specialist/Housekeeping
Health Dimensions Group (HDG)
02.2026 - 05.2026
Cleaning Specialist/Housekeeping
Edencrest at Kettlestone
05.2024 - 02.2026
Cleaning Specialist/Housekeeping
Edencrest at Timberline
04.2024 - 05.2024
Cleaning Specialist/Housekeeper
Glen Meadows Retirement Community
06.2023 - 04.2024
Assistant Sales Manager
Carter's
04.2022 - 01.2023
Prepared Foods Team Member
Whole Foods
06.2021 - 04.2022
Online store shopper
Whole Foods Market
01.2021 - 06.2021
Grocery Assistant Manager
Natural Grocers
08.2019 - 01.2021
Amazon Fulfillment Associate Order Picker
Amazon Fulfillment Associates
03.2017 - 02.2019
Deli Clerk/Customer Service
HyVee
06.2015 - 03.2017
Bakery Clerk/Baker
HyVee
01.2012 - 06.2015
High school or equivalent - General studies
Ceres High School
04.1982 - 06.1984
None - General studies
Clayton High School
06.1980 - 03.1982