Lori Mercer
CONNELL,WA
Summary
As a dedicated and adaptable professional, my mission is to leverage my skills in leadership, organization and attention to detail to deliver high-quality results while embracing the flexibility and collaboration that remote work offers. Committed to delivering high-quality results while fostering positive team dynamics and continuously seeking innovative solutions that contribute to the success of my team and organization.
Overview
29
29
years of professional experience
Work History
Direct Sales Representative
Park Lane Jewelry
10.2014 - Current
- Lead and mentor a 6-figure producing team of sales representatives
- Perform effectively in self-directed work environment, managing day-to-day operations and decisions
- Develop and execute training programs that teach and improve sales techniques and product knowledge
- Analyze data to identify areas for improvement and drive growth
- Organize and manage successful sales events
- Achieved top-tier ranking among peers through persistence & dedication
- Build relationships with customers and community to promote long term business growth
Lead Instructor
Tri-Cities Dental Assisting School
03.2016 - 08.2021
- Conducted lectures, demonstrations and practical hands-on training for chairside dental assisting
- Evaluated student performance through assessments and provided constructive feedback to support their development
- Managed the schedule and handled all communications from enrollment to graduation
- Worked with local dental professionals to provide internship opportunities
Dental Hygienist
Andrew Mohlman, DDS
01.2010 - 01.2016
- Provided office manager leadership to this new dental practice alongside traditional dental hygiene duties.
- Implemented and managed staff meetings, established protocols & systems which helped improved production
Office Manager/Bookkeeper
Sundown Cattle, Inc.
10.2009 - 01.2013
- Handle accounts receivable, accounts payable, and monthly bank reconciliation
- Create invoices and collect overdue accounts
- Prepare monthly, quarterly and year end taxes
- Maintain ledgers and balance sheets
- Manage payroll and prepare payroll tax returns
- Write letters and deal with all day-to-day business
Dental Hygienist
Donald Jayne
07.2006 - 10.2009
- In addition to the traditional dental hygiene duties (which are listed below), experience was gained in use of the intraoral camera, digital x-rays, Velscope and the newest Dentrix software (G4)
Dental Hygienist
Richard D. Greiner, DDS
03.1999 - 06.2006
- Perform periodontal debridement procedures (by hand and ultrasonic)
- Administer local anesthetic, complete x-rays and establish periodontal protocols for patients
- Perform sterilization procedures, site specific therapy placement and Dentrix experienced
Clinical Instructor
Eastern Washington University
09.1995 - 06.1997
- Evaluated Junior and Senior level dental hygiene students in all aspects of clinical dental hygiene, prepared appropriate workshops
Education
Bachelor of Science - Dental Hygiene
Eastern Washington University
Cheney, WA06.1994
Associate of Science - Dental Hygiene
Columbia Basin College
Pasco, WA06.1992
Skills
- Interpersonal communication skills
- Integrity
- Goal-Oriented
- Team Leadership
- Organizational Skills
- Reliability
- Multitasking
- Problem-solving abilities
- Attention to Detail
- Time Management
Timeline
Lead Instructor
Tri-Cities Dental Assisting School
03.2016 - 08.2021
Direct Sales Representative
Park Lane Jewelry
10.2014 - Current
Dental Hygienist
Andrew Mohlman, DDS
01.2010 - 01.2016
Office Manager/Bookkeeper
Sundown Cattle, Inc.
10.2009 - 01.2013
Dental Hygienist
Donald Jayne
07.2006 - 10.2009
Dental Hygienist
Richard D. Greiner, DDS
03.1999 - 06.2006
Clinical Instructor
Eastern Washington University
09.1995 - 06.1997
Bachelor of Science - Dental Hygiene
Eastern Washington University
Associate of Science - Dental Hygiene
Columbia Basin College
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