Lori Miller

• Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
• Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
• Prepared reagents and solutions, making readily available during testing for convenience.
• Prepared laboratory samples for analysis and performed data entry for accurate reporting.
• Developed strong working relationships with colleagues, fostering a positive team culture focused on collaboration and innovation.
• Enhanced patient care through accurate and timely diagnostic testing for various medical conditions.
• Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
• Collaborated with physicians to provide critical input on clinical decisions, based on test results.

Laboratory generalist for one of the busiest laboratories in the DOD. Civilian contract

• Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
• Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
• Utilized various medical laboratory equipment to conduct tests and analyses.
• Maintained compliance with regulatory agencies through thorough documentation of laboratory processes and procedures.

HLA laboratory 2009-2014; Virology and Molecular Lab 2014-2020

• Prepared laboratory samples for analysis and performed data entry for accurate reporting.
• Conducted complex biochemical tests to support diagnosis and treatment of diseases.
• Improved patient care by accurately performing and analyzing laboratory tests.

4T0X0 Medical Laboratory Specialist Active Duty Military