Lori Miller
New Philadelphia,OH
Summary
Seasoned Baker/Cake Decorator with a proven track record at IGA Supermarket, excelling in custom cake consultations and demonstrating exceptional teamwork. Known for adapting baking techniques to enhance pastry quality, my dedication to food safety and continuous skill improvement significantly boosted customer satisfaction.
Overview
30
30
years of professional experience
Work History
Cook Supervisor
Delta Gamma Sorority
East Lansing, MI
10.2003 - 04.2018
- Monitored food preparation to ensure quality standards were met.
- Maintained up-to-date knowledge of menu items, ingredients, and recipes.
- Supervised all aspects of the kitchen operations including inventory control and ordering of supplies.
- Assisted in developing new menu items based on customer feedback.
- Performed regular inventory checks to ensure adequate stock levels were maintained.
- Enforced sanitation policies and procedures throughout the kitchen area.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Ordered and maintained inventory of kitchen supplies and food materials.
- Oversaw the preparation of meals for special events and catering functions.
Assistant Manager/Deli and Bakery
Food Lion Grocery
Avon, NC
09.2001 - 10.2003
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Supervised daily operations including scheduling shifts, assigning duties.
- Implemented quality control measures to uphold company standards.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Operated ovens and other equipment to bake products according to established recipes.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Designed appealing product displays to maintain unique presentation.
- Created attractive dessert trays for catering events.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Participated in events such as weddings, birthdays, anniversaries.
- Troubleshot any problems that arose during the creation process of a cake.
Baker/Cake Decorator
Beach Bites Deli and Bakery
Avon, NC
03.1997 - 09.2001
- Assisted customers with planning cake vision, including color, theme and size.
- Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
- Answered phone calls, put in orders and handled customer disputes or complaints.
- Boxed, weighed and wrapped cakes and other bakery products to prepare for pickup.
- Stocked shelves and ordered inventory when product stock became low.
- Assisted customers in selecting appropriate cake designs for their events.
- Measured ingredients accurately according to recipes used in the bakery.
- Incorporated creative elements into cake designs as requested by clients.
- Troubleshot any issues that arose during the cake decorating process.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Oversaw baking and cooking training to assist new staff members in professional development.
- Adapted measurements to meet quantity of bakery items being prepared.
Baker/Cake Decorator
IGA Supermarket
Louisville, OH
01.1988 - 03.1997
- Placed orders for additional supplies when necessary based on production needs.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Followed food safety guidelines while preparing all food items.
- Checked baked goods periodically during baking process to ensure desired results were achieved.
- Stocked shelves with freshly-baked goods throughout the day as needed.
- Adhered to company policies regarding storage, handling and preparation of food items.
- Inspected finished products before packaging them up for sale.
- Rotated stock as needed to keep freshness intact.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Provided customer service by answering questions about menu items or taking orders from customers.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
- Designed appealing product displays to maintain unique presentation.
- Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
- Evaluated raw ingredients and baked goods, assessing for quality control purposes.
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
- Inspected baking equipment in accordance with cleanliness and safety standards.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Created attractive dessert trays for catering events.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Reviewed expiration dates on items and removed expired products from stock to maintain quality.
- Rolled and kneaded dough in preparation for cutting and shaping.
- Measured and weighed ingredients to prepare dough for recipes.
- Blended ingredients and mixed dough, following recipes.
Education
Retail Baking Technology
In Store And Retail Baking Technology
Frisco, NC04-1997
High School Diploma -
Louisville Senior High School
Louisville, OH05-1986
Skills
- Custom cake consultations
- Decorating skills
- Baking equipment
- Pastry baking proficiency
- Food handling safety
- Continuous learning and adaptation
- Weights and measures
- Team player
Timeline
Cook Supervisor
Delta Gamma Sorority
10.2003 - 04.2018
Assistant Manager/Deli and Bakery
Food Lion Grocery
09.2001 - 10.2003
Baker/Cake Decorator
Beach Bites Deli and Bakery
03.1997 - 09.2001
Baker/Cake Decorator
IGA Supermarket
01.1988 - 03.1997
Retail Baking Technology
In Store And Retail Baking Technology
High School Diploma -
Louisville Senior High School
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