Organized and dedicated individual with a proven track record of providing exceptional customer service in fast-paced
environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks.
Self-motivated work ethic with ability to work well independently or in team environments.
Oversee 15-20 doctors' and their staff to ensure constant progress and accurate patient care
• Utilized computers and a variety of computer programs, including SureSmile and Digital Software.
Contribute to the continual quality and reliability improvement of medical devices for our doctors worldwide
• Ensures policies, procedures and practices are in compliance with global quality and regulatory requirements to
meet the needs of our customers and Quality Policy.
• Ability to exercise judgment and discretion in maintaining confidential and sensitive information.
• Develop strong working team through personal professional development, as well as leading and facilitating staff
training and growth.
• Assess processes to continually ensure accuracy and address issues in a timely, efficient manner.
Team leadership
Relationship building
Excellent communication skills
Time management
Employee training and development
Professional phone etiquette
Customer-service oriented
Punctual