Lori Musante
Human Resources Executive
Wallingford,CT
Summary
Executive-level professional with robust background in directing and managing large-scale operations, consistently driving success through strategic planning and execution. Adept at implementing innovative solutions that enhance productivity and operational effectiveness. Known for fostering teamwork and adapting to evolving business needs, ensuring alignment with organizational goals.
Overview
24
24
years of professional experience
Work History
Director, People & Policy Operations
Staffing 360 Solutions
09.2023 - Current
- Full FLSA Audit, including administrative testing of all jobs, review/revision of all position descriptions and change management plan for those misclassified
- Employee relations support of the branch teams for five Senior Vice Presidents (North and Central Regions)
- Led several process improvement initiatives: onboarding, offboarding, investigations, employee relations and adverse background check reviews
- Project Manager for Thought Leadership integration initiative
- Worked directly with the COO in the development planning for a very junior sales team
Director of Human Resources
PlusMedia, LLC.
06.2022 - 09.2023
- Member of Senior Leadership reporting directly to the President/CEO
- Project Manager for enterprise restructure initiative
- Researched, developed and implemented a Total Rewards compensation program; revised all job descriptions, performed full market comp analysis; and created job groups and pay bands
- Project Manager for Thought Leadership integration initiative
- Designed and implemented employee engagement focus groups, analyzed and reported on aggregate themes, created and administered response action plan/activities and communicated updates to employees
Director of Human Resources - North America
Radiall USA, Inc.
08.2017 - 04.2022
- Member of American Steering Committee comprised of C-Suite Executives
- Worked with an international HR team to develop and implement Radiall Campus, a new digital learning platform
- Created content for Project Management, Process Management and Meeting Facilitation skills for beginners
- Researched, developed and implemented a Total Rewards compensation program; revised all job descriptions, performed full market comp analysis; created job groups and pay bands, held focus groups to gain, select and implement value add benefits
- With only three months lead time, fully integrated a newly acquired company’s HR function
Senior Director - HR Shared Service
CareCentrix
10.2015 - 07.2017
- Created, developed and led a new HR Shared Services COE
- Under the Shared Services umbrella, coordinated the Benefits, Payroll, Employee Relations, HRIS, Compensation and Employee Records functions
- Developed three employees to management level positions
- Created a common repository for employee records utilizing a new process and documentation protocol
Senior Human Resources Business Partner
Quinnipiac University
01.2011 - 09.2015
- Wrote and implemented university policy manual
- Successfully defended a union organization attempt
- Developed and executed key programs: separation/exit interview, orientation and onboarding
- Led and supported a client group through reorganization (succession planning, pay banding, job descriptions), ensured continued employee engagement and productivity
- Facilitated training on tuition benefits, FMLA and policies
- Created online employee tuition remission eligibility assessment tool
Organizational Development and Training Specialist
Community Health Network of CT
01.2001 - 11.2010
- Developed a leadership training program utilizing Achieve global materials
- Obtained both the Project Management and Senior Professional in HR designations
- Completed Society for Human Resources HR Generalist and HR Business Partner certification programs
- After completing an intensive Quality Management Certification Program, developed/documented HR processes and a continuous improvement protocol
Education
BA - Organizational Leadership
Quinnipiac University
Hamden, CTMA - Organizational Leadership/Human Resources
Quinnipiac University
Hamden, CT03.2025
Skills
- Advanced HR Leadership
- Project Management
- Operational Efficiency Enhancement
- Effective Change Leadership
- Comprehensive Strategy Development
- Organizational Development
- Policy Compliance Oversight
- Strategic Acquisition Management
Professional Designations Certifications
- SPHR Designation- Society for Human Resources Management
- PMP Designation- Project Management Institute
- Quality Management Certification- Rensselaer Polytechnic Institute
- Master Trainer Certification - Achieve Global
Timeline
Director, People & Policy Operations
Staffing 360 Solutions
09.2023 - Current
Director of Human Resources
PlusMedia, LLC.
06.2022 - 09.2023
Director of Human Resources - North America
Radiall USA, Inc.
08.2017 - 04.2022
Senior Director - HR Shared Service
CareCentrix
10.2015 - 07.2017
Senior Human Resources Business Partner
Quinnipiac University
01.2011 - 09.2015
Organizational Development and Training Specialist
Community Health Network of CT
01.2001 - 11.2010
MA - Organizational Leadership/Human Resources
Quinnipiac University
BA - Organizational Leadership
Quinnipiac University
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