Lori Olson
Austin
Summary
Results-driven professional specializing in Customer Relations, Account Management, and Marketing Support. Extensive experience in community engagement and event coordination, demonstrating strong organizational and problem-solving skills. Actively pursuing part-time roles to leverage expertise in marketing, fundraising, and special events.
Overview
32
32
years of professional experience
Work History
Family Caregiving, Community Involvement & Small Business Owner (Part-Time)
Self-Employed / Volunteer
09.2005 - Current
- Balanced family caregiving with part-time business ownership and community involvement.
- Operated a special announcements business, managing purchasing, marketing, and customer relations.
- Ensured personalized client service through scheduling, order fulfillment, and follow-up.
- Coordinated PTA initiatives and contributed to school and sports committees.
- Volunteered with Young Men's Service League, enhancing community engagement for two years.
- Organized communications and volunteer activities across multiple community organizations.
Account Manager
Midwest
01.2000 - 01.2005
- Responsible for new account development within the South Texas region
- Proactively managed relationships with more than 170 business accounts
- Exceeded new customer acquisition quotas in 2001 and 2002
- Achieved $850,000 in annual sales
- Assisted customers with store events, brand awareness initiatives, and promotional activities through direct engagement
Account Manager
Dell Computer Corporation
01.1999 - 01.2000
- Managed relationships between Dell and 185+ business accounts
- Achieved 154% average monthly quota attainment over a six-month period
- Generated career sales exceeding $7 million
- Selected as a member of retention and alliance task forces
- Mentored transactional sales representatives
Retail Sales Manager
JoAnn's / Harold's
01.1994 - 01.1999
Education
Bachelor of Arts - Fashion Marketing
University of North Texas
Denton, Texas08-1994
Associate of Arts - Fashion Merchandising
Bauder College
Arlington, Texas05-1990
Skills
- Customer Relations
- Fundraising & Outreach Support
- Marketing & Event Coordination Assistance
- Written & Verbal Communication
- Time Management & Organization
- Problem Solving & Follow-Through
- Interpersonal Skills & Team Collaboration
- Microsoft Office (Word, Excel, Outlook)
Timeline
Family Caregiving, Community Involvement & Small Business Owner (Part-Time)
Self-Employed / Volunteer
09.2005 - Current
Account Manager
Midwest
01.2000 - 01.2005
Account Manager
Dell Computer Corporation
01.1999 - 01.2000
Retail Sales Manager
JoAnn's / Harold's
01.1994 - 01.1999
Bachelor of Arts - Fashion Marketing
University of North Texas
Associate of Arts - Fashion Merchandising
Bauder College