Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lori Oothoudt

Tilton,NH

Summary

Highly-motivated I have the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Efficient Healthcare Administrator managing day-to-day operations of medical facilities to provide high-quality care. Encourages staff to develop close relationships with patients and community members. Develops performance review frameworks to identify promotion opportunities. Guides staff towards reaching full potential.

Overview

16
16
years of professional experience

Work History

Co- Owner/Office Manager

Generations Therapy
Tilton , NH
05/01/16 - Current
  • Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
  • Resolved any customer complaints or issues quickly in order to maintain positive relationships.
  • Maintained filing system for records, correspondence and other documents.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Supervised staff members, organized schedules and delegated tasks.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Maintained a clean and organized therapy environment.
  • Prepared therapy areas for use and sanitized equipment and items after patient appointments.
  • Troubleshot minor equipment malfunctions and scheduled routine maintenance and repairs.

LNA/Administrative Assistant

Lakes Region Care and Comfort Nursing
Laconia, NH
4/1/14 - 05/01/16
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
  • Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.

Pharmacy Technician/Sales Clerk

Walgreens Pharmacy
Laconia , NH
06.2010 - 04.2014
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Verified prescriptions and drug labels, documents and packages.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Entered prescription information into computer databases.

LNA

Genesis Rehabilitation Services
Laconia , NH
02.2008 - 06.2010
  • Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
  • Conducted regular rounds to check on patients' safety and proactively address issues.
  • Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians.
  • Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.

Education

LNA Program

Lakes Region Community College
Laconia, NH
02-2003

GED -

Laconia Christian
Laconia, NH

Billing and Coding

Penn Foster College
Scottsdale, AZ

Skills

  • Staffing
  • Recruiting and Training
  • Customer Relations
  • Business Growth
  • Records Management
  • Financial Administration
  • Operations Management
  • Business Development
  • Inventory Management

References

References available upon request.

Timeline

Pharmacy Technician/Sales Clerk

Walgreens Pharmacy
06.2010 - 04.2014

LNA

Genesis Rehabilitation Services
02.2008 - 06.2010

Co- Owner/Office Manager

Generations Therapy
05/01/16 - Current

LNA/Administrative Assistant

Lakes Region Care and Comfort Nursing
4/1/14 - 05/01/16

LNA Program

Lakes Region Community College

GED -

Laconia Christian

Billing and Coding

Penn Foster College

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Lori Oothoudt