Lori Oothoudt

Dynamic professional with a proven track record at Generations Therapy, enhancing customer satisfaction and streamlining operations. Expert in customer relations and policy implementation, with exceptional organizational skills and a knack for problem-solving. Demonstrated success in financial management and patient registration, contributing to long-term business success and improved client relations. Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.