Lori Ortiz
Big Spring,TX
Summary
Results-driven Laundry Supervisor with a proven track record in quality control and team leadership. Expertise in training staff and implementing efficient workflows to enhance operational success. Experienced Laundry Supervisor skilled in workflow coordination, safety compliance, and customer service. Successfully trained and mentored staff, leading to improved performance and satisfaction. Seeking to leverage expertise in optimizing laundry operations.
Overview
28
28
years of professional experience
Work History
LAUNDRY SUPERVISOR
Bender Terrace
Lubbock, TX
07.2024 - 09.2025
- Supervised daily laundry operations ensuring compliance with safety standards.
- Trained staff on proper equipment use and maintenance procedures.
- Coordinated scheduling and workflow for laundry team efficiency.
- Implemented quality control measures for finished laundry items.
- Maintained accurate records of inventory levels, personnel schedules, customer orders, and other important data related to the operation of the laundry facility.
LAUNDRY SUPERVISOR
Deering Rehabilitation
Odessa, TX
08.2018 - 12.2023
- Supervised daily laundry operations ensuring compliance with safety standards.
- Trained staff on proper equipment use and maintenance procedures.
- Coordinated scheduling and workflow for laundry team efficiency.
- Maintained cleanliness and organization of the laundry facility.
- Assisted in resolving customer complaints regarding laundry services.
- Supervised the daily operations of a large commercial laundry facility, ensuring that all orders were processed accurately and efficiently.
- Ordered supplies as needed in order to keep the facility running smoothly.
Laundry Supervisor
UMC Hospital
Babcock, Wisconsin
03.1998 - 08.2018
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Explained goals and expectations required of trainees.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Coached staff on strategies to enhance performance and improve customer relations.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Supervised daily laundry operations, ensuring efficient workflow and quality control.
- Trained staff on proper laundering techniques and equipment usage.
Education
High School Diploma -
Dunbar High School
LubbockSkills
- Staff training
- Inventory management
- Safety compliance
- Order processing
- Team leadership
- Performance coaching
- Quality control
- Equipment maintenance
- Effective communication
- Time management
- Task delegation
- Health and safety
- Scheduling staff
- Chemical handling
- Machine operation
- Laundry operations
- Loading and unloading
- Sorting techniques
- Guest relations
Languages
Spanish
Full Professional
Timeline
LAUNDRY SUPERVISOR
Bender Terrace
07.2024 - 09.2025
LAUNDRY SUPERVISOR
Deering Rehabilitation
08.2018 - 12.2023
Laundry Supervisor
UMC Hospital
03.1998 - 08.2018
High School Diploma -
Dunbar High School