Lori Otterbine
Hazle Township
Summary
Professional nurse with robust clinical experience, adept at providing high-quality patient care in medical office settings. Skilled in patient assessment, administering medications, and maintaining accurate health records. Strong focus on team collaboration, adaptability, and achieving optimal patient outcomes. Recognized for reliability, compassion, and effective communication skills.
Overview
40
40
years of professional experience
1
1
Certification
Work History
LPN Office Nurse
LVHN
07.2023 - 01.2025
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Implemented infection control measures throughout the office environment to maintain a safe atmosphere for both staff members and patients alike.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Contributed to ongoing quality improvement initiatives within the practice by offering insights based on clinical expertise and patient feedback analysis.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Educated patients and families on disease processes, medications and treatments.
- Assessed patient health status based upon presented symptoms and directed patient to appropriate level of care or acceptable alternative venue.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Administered medications and injections to patients.
- Evaluated patient histories, complaints, and current symptoms.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Took samples to complete diagnostic and routine assessment tests.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
- Provided patient education on health care issues and prescribed medications.
- Monitored patient health conditions to report changes to assigned physician.
- Delivered emotional support to patients and families during challenging times.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Coordinated patient transfers to other facilities.
- Managed VFC and private vaccine inventories via PIERS.
LPN Office Nurse
Geisinger
05.2022 - 07.2022
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Maintained accurate medical records for patients, ensuring timely updates and efficient communication between healthcare providers.
- Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
Schedule Manager
Weatherwood Healthcare and Rehabilitation Center
05.1996 - 05.2022
- Developed weekly schedules for staff members
- Logged Department of Health Numbers
- Maintained Files of Agency
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Licensed Practical Nurse
Weatherwood Healthcare and Rehabilitation Center
01.1996 - 05.2022
- Administered proper medications to residents
- Provided treatments based on specific resident needs
- Practiced appropriate patient care
- Managed and logged documentation for residents and employees
- Oversaw family support for residents
- Drafted and maintained various care plans adhering to specific needs
- Administered PPD/Drug Screening/Covid-Tests
- Performed wound care management with meticulous attention to detail, minimizing the risk of complications or infections.
- Demonstrated strong leadership abilities in managing challenging situations with patients, families, and healthcare professionals alike.
- Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
- Conducted comprehensive patient assessments, identifying changes in condition and implementing appropriate interventions promptly.
- Participated in development and implementation of quality improvement initiatives to raise healthcare standards.
- Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
- Documented patient care plans and progress to enable tracking history and maintain updated records.
- Promoted patient independence by teaching self-care skills and explaining conditions and medications.
- Assisted in coordinating transfers, discharges and admissions to establish smooth transition of patients.
- Updated patient medical records with services provided, health conditions, and response to treatments using [Software].
- Administered medications and treatments as prescribed by physicians.
- Collaborated with interdisciplinary teams to establish proper patient care and provide education to patients and family members.
- Maintained strict compliance with regulatory guidelines governing the practice of nursing within the facility environment at all times.
- Maintained detailed records of patients'' medical histories, conditions, and treatments to ensure accurate documentation and continuity of care.
- Utilized critical thinking skills when analyzing complex patient situations, synthesizing information from multiple sources to develop appropriate action plans.
- Supervised nursing assistants and unlicensed staff members, ensuring adherence to established policies and procedures for quality care provision.
- Promoted a culture of safety through diligent monitoring of potential hazards within the clinical setting as well as proactive identification of areas requiring improvement or intervention efforts.
- Implemented evidence-based best practices for infection control measures in order to reduce hospital-acquired infections.
- Administered medications accurately and safely to maintain optimal patient health during treatments.
- Provided compassionate support to patients and families coping with illness or injury, fostering trust and positive relationships.
- Served as charge nurse, caring for patients with serious illnesses.
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Administered medications and injections to patients.
Retail Management
Junior Colony
01.1985 - 01.1994
- Assisted in clean-up utility
- Recognized and participated in numerous jobs in the sheet plant
Education
High School Diploma -
Hazleton Area / Vocational Technical School
01.1981
LPN Certification -
Hazleton Area LPN Program
01.1996
BSN Program -
Pennsylvania State College
01.1985
Skills
- Collaborative Team Member
- Eager To Learn
- Analytical Problem Solving
- Effective Communication
- Driven Professional
- File System Management
- Microsoft Office Skills
- EPIC Knowledge
Certification
- LPN Certification
- CPR Training
Timeline
LPN Office Nurse
LVHN
07.2023 - 01.2025
LPN Office Nurse
Geisinger
05.2022 - 07.2022
Schedule Manager
Weatherwood Healthcare and Rehabilitation Center
05.1996 - 05.2022
Licensed Practical Nurse
Weatherwood Healthcare and Rehabilitation Center
01.1996 - 05.2022
Retail Management
Junior Colony
01.1985 - 01.1994
LPN Certification -
Hazleton Area LPN Program
BSN Program -
Pennsylvania State College
High School Diploma -
Hazleton Area / Vocational Technical School
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