Stascia Palmore
Enhancer/enhancement
Millbrook,AL
Summary
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. Motivated Job Title fluent in Language and background in Area of expertise. Eager to provide high level of service and promote affirmative experiences in Courier position. Energetic Medical Courier with extensive experience delivering medical records and specimens. Detail-oriented with focus on meeting requirements and deadlines. Possesses safe record and valid driver's license in State. Focused Courier with Number years of employment. Complies with medical delivery specifications. Promotes sharp communication and time management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Thorough Medical Courier dedicated to managing complex routes through strong organization and navigation skills. Performs deliveries using bicycles, motorcycles or automobiles. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Love Doctor
03.2019 - Current
- Successfully avoided time delivery delays by carefully planning best routes.
- Protected people and equipment from hazardous materials by using correct procedures.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected load security and checked for damages.
Delivery Manager
Opp
03.2019 - Current
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Fielded customer questions and complaints and rectified issues.
- Promoted brand at industry events and through ongoing networking efforts.
- Integrated new technologies and best practices to improve Type delivery management.
- Organized records of vehicles, schedules and completed orders.
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Scheduled regular equipment and fleet maintenance.
- Contacted suppliers and vendors about issues with deliveries or products.
- Supervised delivery staff and general productivity.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Reviewed established business practices and improved processes to reduce expenses.
- Created and enforced detailed organization processes to increase quality and service standards.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Transitioned clients from sales processing to delivery team by effectively assigning roles and responsibilities and facilitating kick-off activities.
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Developed strategic growth plans to increase sales and deliveries across Location.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Planned delivery routes according to traffic, weather and types of delivery.
- Trained drivers, helpers and support workers in techniques for maximizing efficiency.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Coordinated efficient routes and schedules for Number-driver team.
- Managed resources effectively to avoid unnecessary delivery delays.
- Conducted research to address shipping errors and packaging mistakes.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed and maintained knowledgeable and productive team of employees.
- Supported customers via telephone, email and at sites to handle escalations and product concerns.
- Oversaw delivery portfolio encompassing Location with Number+ deliveries per week.
Medical Courier
Stat’ P Blood Warehouse
03.2016 - Current
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Tracked delivery status and updated customers for expected delivery time.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Education
Pysical Therpy - Somatic Bodywork
Troy
TroySkills
- Safe Driver Training
- Time Management
- Pallet Jack Operation
- Order Picking and Processing
- Vehicle Inspection
- Customer Service
- Shipping and Packaging
- Heavy Hauling
- Forklift Operation
- Map Reading Skills
- Local Routes Understanding
- Freight Expertise
- GPS and Route Planning
- Route Management
- Double and Triple Trailers
- Knowledge of State Roads and Highways
- Dry Vans
- Double-Trailer Driving
- Vehicle Systems
- Route Logs
- Delivery Schedule Development
- Current CDL License
- Overnight Runs
- Xora Software Knowledge
- Complex Problem-Solving
- Responsible Driver
- Verbal and Written Communication
- Retail Logistics
- Vehicle Cleaning and Maintenance
- Experienced Manual Transmission Driver
- Inventory and Stocking
- Trip Planning
- Plates Presentation
- Materials Transport
- Customer Response
- Product Distribution
- Attention to Detail
- Loading and Unloading
- Shopping Orders
- Product and Service Sales
- Database Management
- Sales Quota Achievement
- Advanced Planning
- Auto Delivery
- Local Delivery
- Sales Strategy Development
- Food Delivery
- Equipment Monitoring
- Four-Axle Vehicles
- Emergency Repair
- Logistics Knowledge
- Client Relationship Management
- XATA Operation Proficiency
- Teamwork and Collaboration
- Familiarity with DOT Regulations
- Two-Way Radio Operation
- Delivery Record Keeping
- Valid Class B Commercial Driver's License
- Excellent Sense of Direction
- Pre-Trip and Post-Trip Inspections
- Licensing Requirements
- Merchandise Replacements
- Fleet Safety Certified
- Work Order Management
- Sell Products
- Order Adjustments
- Serve Customers
- Efficiency and Time Management
- Insurance Requirements
- Load Safety
- Communication and Interpersonal Skills
- Dependability and Honesty
- Delivery Verification
- Traffic Laws and Regulations
- Sales and Promotions
- FreightDATA Software
- Auto and Engine Repair
- Accident Reports
- Cargo Handling
- Packing Slips
- Standard Transmission
- Spanish Fluency
- Transportation Logs
- Refund Processing
- Basic Math Skills
- Signature Verification
- Fluent in English
- Secure Loads
- Commercial Driving Experience
- Cargo Records
- Ability to Lift 50 Pounds
- Tractor Trailer Driving
- Dispatch Collaboration
- Residential Delivery Etiquette
- Strong Working Relationships
- Contactless Deliveries
- Valid Vehicle Insurance and Registration
- Customer Relationships
- Documentation
- Safety
Accomplishments
- Received Award Name achievement award at Company Name in Month, year.
- Maintained consistent and on-time delivery record with Number% of all orders arriving on time or ahead of schedule.
- Named Company Name “Driver of the Quarter” in Quarter, year.
- Initiated Number new routes that reduced delivery time by Number%.
- Delivered shipments to customers throughout Area name region averaging over Number miles daily.
- Achieved Result through effectively helping with Task.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by introducing Software for Type tasks.
- Supervised team of Number staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of Number in the development of Project name.
- Documented and resolved Issue which led to Results.
- Achieved Result by completing Task with accuracy and efficiency.
Certification
- Maintained consistent and on-time delivery record with Number% of all orders arriving on time or ahead of schedule.
- Certified Job Title, Company Name - Timeframe
- Area of certification Training - Timeframe
- Area of expertise License - Timeframe
- Licensed Job Title - Timeframe
- Area of certification, Company Name - Timeframe
Timeline
Delivery Driver
Love Doctor
03.2019 - Current
Delivery Manager
Opp
03.2019 - Current
Medical Courier
Stat’ P Blood Warehouse
03.2016 - Current
Pysical Therpy - Somatic Bodywork
Troy
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