Lori Peiffer
Lakewood,CO
Overview
19
19
years of professional experience
Work History
Application Analyst
Urology Center of Colorado
Denver
04.2017 - Current
- Perform the initial onboarding of all departments, while providing a general curriculum to enable end users with navigational skills within the EMR
- Provide best practice guidance and the basic knowledge base of functionality for the current EMR
- In addition to training, I provide 'Tier Two Support' and troubleshooting for EMR related concerns involving numerous interactions with end users, software vendors and internal IT support personnel
- I complete customizations to the application in addition to incorporating vendor changes in order to facilitate an efficient user workflow
- This involves consulting with end users as to how changes impact their current workflow, and discuss adjustments
- Daily, I employ problem solving, deductive reasoning, and interpersonal skills to facilitate communication between departments, physicians, clinical personnel, and administrative staff
- As one of the first points of contact for any new staff, I successfully orient and put at ease all end users, ensuring that they move to the next phase of their training with a level of confidence, and a feeling of familiarity of our existing EMR
- The Application Analyst position is constantly evolving, and therefore, ensuring that I remain up to date on any upgrades, patch fixes or known issues within the software is imperative to well running systems and applications.
Reception/Front Office Manager
Large Specialty Practice
Denver
01.2012 - 04.2017
- Hands-on Manager; involved in all facets of the Front Office department
- Involved daily with HIPAA, Scheduling, and Billing practices
- Recruited, evaluated, managed and scheduled a team of 14 Receptionist/ Schedulers
- Coordinated and administered monthly workgroups consisting of Reception and Billing staff
- Provided ongoing training and support to all direct reports as needed
- Developed and implemented new processes to improve accuracy and workflow
- Daily management of incoming referrals and recall notices for cancer patients
- Provided coverage at any Front Office position within the Center as necessary
- Provided updates to 17 Physicians on a regular basis
- Collaborated with Billing staff on coding/ billing errors
- High involvement in the implementation & design of new EMR patient check-in software Phreesa.
Office Manager & Sr Staffing Coordinator
MED Direct Recruiting & Staffing
Centennial
01.2006 - 01.2012
- Managed all aspects of the office
- Reviewed and screened resumes
- Administered testing of applicants, performed background and reference checks
- Scheduled interviews with potential employers and negotiated salary and benefits.
Timeline
Application Analyst
Urology Center of Colorado
04.2017 - Current
Reception/Front Office Manager
Large Specialty Practice
01.2012 - 04.2017
Office Manager & Sr Staffing Coordinator
MED Direct Recruiting & Staffing
01.2006 - 01.2012
Similar Profiles
Melissa HaywoodMelissa Haywood
Medical Assistant Supervisor at Urology Center Of ColoradoMedical Assistant Supervisor at Urology Center Of Colorado
Jennifer PetersJennifer Peters
Medical Records at The Urology Center Of ColoradoMedical Records at The Urology Center Of Colorado
Silvia WesslingSilvia Wessling
Account Receivables at The Urology Center Of ColoradoAccount Receivables at The Urology Center Of Colorado
Ray BrownRay Brown
Production Coordinator at The Unfound DoorProduction Coordinator at The Unfound Door
Amy DavisAmy Davis
Assistant Manager at StarbucksAssistant Manager at Starbucks