Overview
Work History
Education
Skills
Activities
Volunteer Experience
Timeline
Generic

Lori Perry

West Warwick,RI

Overview

35
35
years of professional experience

Work History

Customer Service Manager

Shaw's Supermarket
06.1996 - Current
  • Respond to customer needs, providing product information, aisle locations, and price verification for many customers on the daily basis
  • Managed the front end along with 20 fellow team members
  • Trained and developed sales team associates in products and procedures and to deliver outstanding customer service
  • Completed weekly schedules for the front-end employees
  • Wrote supply orders to replenish store merchandise
  • Greeting Customers when they enter the checkout line
  • Answering to inquiries about products and store policies
  • Replenishing Stocks, when needed
  • Keeping the store clean and organized
  • Scanning groceries / items
  • Packing Groceries in secure bags to ensure customers can transport easily
  • Collecting Cash and Card Payments
  • Prepare store displays and ensure that products are accurately labeled.

. Helped in bakery when needed, wrote on cakes. Frosted cupcakes

. Stocked grocery

Stocked produce

Bookeeper

Shaw's Supermarket
01.1989 - 06.1996
  • Responsible for guest relations and satisfaction
  • Responsible for completing the daily reconciliation, accounting, and cash balancing functions
  • In charge of all cash flow throughout the store
  • Investigating all shortages
  • Training all associates.

Education

high school diploma -

east providence senior high school
06.1999

Skills

  • Active Listening
  • High Attention to Detail
  • Building Customer Loyalty
  • Positive Attitude
  • Problem Solving
  • Basic Accounting Knowledge
  • Providing Customer Service
  • Providing Customer Support
  • Time Management
  • Teamwork
  • Interpersonal
  • Produce work with a high level of accuracy

Activities

  • Staying patient, cheerful and helpful, even while dealing with grouchy customers.
  • Works well with others, and has extreme patience and the ability to remain calm in stressful situations.
  • Can speak Portuguese

Volunteer Experience

  • Rhode Island Community Food Bank, providence, RI, Box food for distribution, Removed expired items from shelves to maintain safe food environment, Stocked shelves with new fresh donated items
  • Rhode Island Community Food Bank’s Empty Bowls bowl distribution, Cranston, RI, Stocked tables with empty bowls for customer purchase, Greeted customers and assisted with purchasing of empty bowls
  • Walk to End Alzheimer’s, providence, RI

Timeline

Customer Service Manager

Shaw's Supermarket
06.1996 - Current

Bookeeper

Shaw's Supermarket
01.1989 - 06.1996

high school diploma -

east providence senior high school
Lori Perry