Respond to customer needs, providing product information, aisle locations, and price verification for many customers on the daily basis
Managed the front end along with 20 fellow team members
Trained and developed sales team associates in products and procedures and to deliver outstanding customer service
Completed weekly schedules for the front-end employees
Wrote supply orders to replenish store merchandise
Greeting Customers when they enter the checkout line
Answering to inquiries about products and store policies
Replenishing Stocks, when needed
Keeping the store clean and organized
Scanning groceries / items
Packing Groceries in secure bags to ensure customers can transport easily
Collecting Cash and Card Payments
Prepare store displays and ensure that products are accurately labeled.
. Helped in bakery when needed, wrote on cakes. Frosted cupcakes
. Stocked grocery
Stocked produce
Bookeeper
Shaw's Supermarket
01.1989 - 06.1996
Responsible for guest relations and satisfaction
Responsible for completing the daily reconciliation, accounting, and cash balancing functions
In charge of all cash flow throughout the store
Investigating all shortages
Training all associates.
Education
high school diploma -
east providence senior high school
06.1999
Skills
Active Listening
High Attention to Detail
Building Customer Loyalty
Positive Attitude
Problem Solving
Basic Accounting Knowledge
Providing Customer Service
Providing Customer Support
Time Management
Teamwork
Interpersonal
Produce work with a high level of accuracy
Activities
Staying patient, cheerful and helpful, even while dealing with grouchy customers.
Works well with others, and has extreme patience and the ability to remain calm in stressful situations.
Can speak Portuguese
Volunteer Experience
Rhode Island Community Food Bank, providence, RI, Box food for distribution, Removed expired items from shelves to maintain safe food environment, Stocked shelves with new fresh donated items
Rhode Island Community Food Bank’s Empty Bowls bowl distribution, Cranston, RI, Stocked tables with empty bowls for customer purchase, Greeted customers and assisted with purchasing of empty bowls