Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Title Processor
Reliant Land Services
Sewell, NJ
07.2017 - Current
Facilitated the opening and ordering of purchase and refi files
Completed HUD1 or Closing disclosure documents for applicants and lenders
Distributed commitment sets among all parties via email.
Reviewed and sent all completed paperwork to lenders for funding approval at closing.
Recorded all necessary documents and ensured compliance with UW policy by retrieving the jacket.
Printed and dispatched checks to relevant parties.
Efficiently managed all document recordings using Simplifile.
Consistently met deadlines for monthly underwriting remittance reports.
Escheated money for uncashed checks to the State of New Jersey.
Processed seller side transactions including ordering of payoffs, HOA documents, and deed preparation.
Communicated daily with Agents, Lenders, and Customers
Reviewed and updated the daily escrow account analysis report
Title Processor
MidLantic Title
Marlton, NJ
06.2012 - 06.2017
Provided customer assistance and support
Handled order placements for various searches
Executed post-settlement file clean-up
Sent documents to counties in NJ and PA for official recording
Entered new information from recordings into files
Supported lead processor in managing files
Assisted manager in processing payments
Updated and maintained databases with current information.
Prioritized and organized tasks to efficiently accomplish service goals.
Reviewed real estate closing files to identify and correct errors.
Auditor
GMAC
Ft. Washington, PA
01.2010 - 06.2012
Ensured accuracy of documentation before finalization
Instructed new hires on document accuracy requirements
Ensured accuracy in all relevant paperwork such as homeowners and appraisal files
Alerted processor to discrepancies for correction and resubmission
Compile and submit reports to supervising personnel
Loan Processor
GMAC
Ft. Washington, PA
08.2004 - 01.2010
Filed completed packages quickly and efficiently.
Created and completed loan submission packages.
Managed conditions sent from underwriting departments.
Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
Managed pipeline of loan applications to ensure efficient processing.
Updated and informed clients about the status of their loan applications regularly.
Submitted detailed loan packages to underwriting department to facilitate approval or denial processes.
Collected required documentation from clients, such as proof of income and employment verification.
Monitored loan processing timelines to meet closing deadlines.
Calculated borrowers' income and debt ratios to assess loan eligibility.
Corporate Controller at Paths Management Services (previously Reliant Realty Services, acquired by Nuveen on 5/2022)Corporate Controller at Paths Management Services (previously Reliant Realty Services, acquired by Nuveen on 5/2022)