Lori Peterson
Milford,CT
Summary
Dynamic and results-oriented professional with extensive experience in administrative a, notably at Yale New Haven Health System. Excelled in cross-functional team collaboration and critical thinking, significantly enhancing operational efficiency. Skilled in Microsoft Office and adept in managing complex logistics, demonstrating exceptional organizational and communication skills. Proven track record of improving processes and mitigating risks, showcasing a commitment to excellence and integrity. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
27
27
years of professional experience
Work History
Internal Auditor - Part-time
Town of Fairfield - Public Works Department
Fairfield, CT
06.2024 - Current
- Performed analytical reviews on financial data to detect errors or discrepancies.
- Documented audit findings in formal reports presented to senior management team.
- Maintained a database of all completed audits and their results.
- Collaborated with other departments across the organization on various issues related to financial reporting.
- Ensured that all reports were filed accurately and timely according to applicable laws.
- Addressed and resolved audit issues.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
Sr. Administrative Assistant
Smilow Cancer Hospital at Yale New Haven Hospital
New Haven, CT
04.2018 - 04.2022
- Provided high-level support to the Chief Quality Officer and Chief Network Officer of Smilow Administration
- Simultaneously maintained accurate and up-to-date calendars for both, keeping schedules productive, but manageable
- Exercised sound judgement when accepting invitations
- Planned various committee meetings with physicians and leadership across all care centers and main campus
- Accurately and efficiently distributed important updates/emails sent on behalf of the Chief Quality and Chief Network officer
- Compose, format, compile data and prepare first drafts of letters, memos, and PowerPoint presentations
- Record and transcribe minutes in various committee meetings
- Arranged interviews with Physician Candidates; created and distributed itineraries, and handled travel accommodations for the candidates
- Accurately and efficiently processed expense reports and purchase orders
- Ordered office supplies for our office and maintained private conference room
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Coached new employees on administrative procedures, company policies, and performance standards.
- Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
- Prepared flawless emails and other documents upon direction of immediate supervisor.
- Acquired proper equipment, refreshments and supplies for meetings.
- Acted as backup for other employees by providing support and adapting to requirements of department.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Sr. Administrative Assistant
Yale New Haven Health System
New Haven, CT
05.2011 - 04.2018
- Provided administrative support to the Director and management team of YNHH Outpatient and Inpatient Access
- Served as a principal source of information to management and staff on policies, procedures, programs, and office activities
- Served as principal contact for uniform fittings/ordering
- Coordinated uniform fittings across all campuses
- Responsible for creating annual purchase orders and accurately tracking and expediting all invoices
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Executive Assistant
Bic International
Shelton, CT
05.2007 - 01.2011
- Provided administrative support to the President of International Shavers and Stationery and the General Manager of Latin America, Oceania, Asia, and Africa
- Managed complex and frequently changing international travel arrangements, ensuring appropriate visas and passport renewals
- Accurately managed multiple calendars, scheduled global conference calls and video conferences involving multiple time zones
- Prepared country budget review books for Board of Directors' meetings and prepared leadership meeting agendas
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
Sr. Administrative Assistant
UBS Investment Bank
Stamford, CT
05.2003 - 04.2007
- Assistant to a team of 10 Executive Directors and back-up assistant to two managing directors in an extremely fast-paced environment
- Calendar management, global conference/video calls
- Arranged interview with high-level external candidates
- Oversaw and performed key event planning functions and is comfortable partnering with people from a broad range of business functions
- Orchestrated new employee setups; which included coordinating space planning and ordering equipment for new staff
- Coordinated office moves for Stamford and New York Office
- Acted as backup for other employees by providing support and adapting to requirements of department.
Sr. Administrative Assistant
Bayer Healthcare
West Haven, CT
01.2001 - 02.2003
- Supported a team of Directors with calendar management, international travel arrangements, administered expense reports, preparation of PowerPoint presentations
- Accurate record keeping of invoices, grants, purchase orders and consultancy agreements
- Content editor of high-end content management systems (FatWire) a strategic product information portal
Administrative Assistant/Training Coordinator
Bayer Healthcare
West Haven, CT
01.1998 - 12.2000
- Assistant to the Initial Sales Training Manager and served as the Training Coordinator
- Handled all aspects of event planning of on-site Phase 1 and Phase 2 sales training; registration, travel logistics, hotel accommodations, negotiating contracts with hotels and caterers, establishing breakout rooms, guest speakers; as well as aiding the Manager with various administrative duties
- Prepared classroom readiness; prepare agendas, training materials, tracked class evaluations
- Maintained an advanced training contracted surgeon listing and scheduled their presentations
Education
High School Diploma -
St. Joseph
Trumbull, CT06-1980
Skills
- Proficient in Microsoft Office
- Administrative Oversight
- Efficient Gatekeeper
- Proficient in Customer Support
- Cross-functional teams
- Cross-Border Logistics Coordination
- Critical Thinking
- Outlook
- Workday
- Lawson
- Infor
- Epic
- Lotus Notes
- T&E
- Skilled in Adobe Acrobat
- ADOBE Photoshop
- FatWire
- Pinnacle
- QuickBooks Data Entry Expertise
- Supply Chain Coordination
- Adobe Illustrator
- Logistics
- Talent Acquisition
- Accounts Payable Processing
- Effective Time Management
- Healthcare Administration Experience
- Electronic Medical Records Management
- HIPAA
- Professional Phone Communication
- Administrative Support in Healthcare
- Document Preparation
Accomplishments
- Director's Excellence Award Recipient
- Above and Beyond Customer Service Excellence
References
References available upon request.
Timeline
Internal Auditor - Part-time
Town of Fairfield - Public Works Department
06.2024 - Current
Sr. Administrative Assistant
Smilow Cancer Hospital at Yale New Haven Hospital
04.2018 - 04.2022
Sr. Administrative Assistant
Yale New Haven Health System
05.2011 - 04.2018
Executive Assistant
Bic International
05.2007 - 01.2011
Sr. Administrative Assistant
UBS Investment Bank
05.2003 - 04.2007
Sr. Administrative Assistant
Bayer Healthcare
01.2001 - 02.2003
Administrative Assistant/Training Coordinator
Bayer Healthcare
01.1998 - 12.2000
High School Diploma -
St. Joseph
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