Lori Phillips
Woodland,CA
Summary
Dedicated elderly caregiver with a proven record of providing compassionate support to seniors, aiming to transition into a customer service role. Leveraging strong communication skills, empathy, and adept problem-solving abilities to deliver exceptional service, ensuring customer satisfaction and positive experiences. Drawing from a caregiving background, the goal is to bring the same level of care and understanding to customer interactions.
Overview
28
28
years of professional experience
Work History
Elderly Caretaker
Marlene Farnham
08.2021 - 11.2022
- Assisted elderly with daily living activities and physical therapies.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Ran errands for patients, did shopping, and picked up other necessities.
- Remained alert to problems or health issues of clients and competently responded.
- Scheduled and accompanied clients to medical appointments.
- Inspected facilities' conditions and implemented corrective repairs to maintain safety and use.
Elderly Caregiver
Virginia May
06.2020 - 06.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Elderly Caregiver
Lynn Crandall
08.2016 - 08.2019
- Maintained clean, safe, and well-organized patient environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
Elderly Caregiver/House Manager
Jane Spencer
09.2010 - 09.2016
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Managed day-to-day operation of the home
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Elderly Caregiver/House Manager
Linda Bloom
12.2004 - 06.2010
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
Cashier/Stocker
Grocery Outlet
02.1995 - 10.1998
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Woodland Senior High School
Woodland, CA06.1990
Skills
- Interdisciplinary Care
- Household Management
- Staff Development
- Customer Service
- Client Transportation
- Client Records Management
- Multitasking and Organization
- Medication Administration
- Dependable and Responsible
- Specialized Care
- Retail
Timeline
Elderly Caretaker
Marlene Farnham
08.2021 - 11.2022
Elderly Caregiver
Virginia May
06.2020 - 06.2021
Elderly Caregiver
Lynn Crandall
08.2016 - 08.2019
Elderly Caregiver/House Manager
Jane Spencer
09.2010 - 09.2016
Elderly Caregiver/House Manager
Linda Bloom
12.2004 - 06.2010
Cashier/Stocker
Grocery Outlet
02.1995 - 10.1998
High School Diploma -
Woodland Senior High School
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