Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Implemented marketing strategies to increase brand awareness and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Managed day-to-day business operations.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established, optimized and enforced business policies to maintain consistency across industry operations.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
Teacher
Department Of Defense- Fort Stewart
07.1991 - 07.2017
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
Supported students in developing social skills through structured activities and positive reinforcement techniques.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Secretary
G1/AG
09.1985 - 01.1988
Enhanced office efficiency by streamlining filing systems and organizing documents.
Facilitated communication between departments for improved collaboration and project success.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Improved document processing times by implementing digital archiving systems and reducing paper waste.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
Created detailed reports summarizing critical data points such as budgets or performance metrics for easy review by upper management.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained daily report documents, memos and invoices.
Maintained office supplies inventory by checking stock and ordering new supplies.
Provided clerical support to company employees by copying, faxing, and filing documents.
Created and updated records and files to maintain document compliance.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained electronic filing systems and categorized documents.