Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Military Experience
Volunteer Experience
References
Work Availability
Work Preference
Websites
Timeline
AssistantManager
Lori Price

Lori Price

Senior Client Admin Specialist
Avon Park,FL

Summary

Accomplished Senior Client Admin Specialist with experience optimizing vendor management systems and streamlining submission processes. Known for innovative problem-solving, keen attention to detail, and adaptability, with a proven track record of managing multiple priorities in dynamic environments. Dedicated to delivering high-quality results that enhance operational efficiency and contribute to organizational success.

Overview

35
35
years of professional experience

Work History

Client Admin Specialist

RNNetwork
02.2007 - Current

• Generate and review approximately 100 provider profiles weekly, matching candidates across multiple Vendor Management Systems (VMS), maintaining a 99% turnaround time for priority client submissions.
• Optimized job postings to enhance recruitment efforts and fill positions efficiently.
• Update and edit job order details with meticulous attention to detail.
• Assist leaders with onboarding and training of new specialists.
• Provide leadership coverage as needed.
• Proactively recommend system and procedural enhancements.
• Acted as the go-to technical and subject matter expert, providing guidance and support to the team.
• Provided coverage for consultants during out-of-office periods, ensuring seamless communication by obtaining first-day information and orientation instructions for new hires.
• Assisted with placement audits by preparing and managing facility confirmations, ensuring accuracy and compliance with client expectation.
• Conduct thorough submission audits to guarantee compliance and quality.
• Managed VMS logins via Excel to streamline system access.

Account Executive Assistant

RNNetwork
05.2007 - 10.2007

• Maintained and created new contract files, ensuring all documentation was up to date and accurately filed.
• Enter current client bill rates into company and corporate databases.
• Collaborated with corporate teams to generate and analyze usage and retention reports.
• Prepared and distributed sales correspondence and Certificates of Insurance.
• Examine and edit contractual language in files and databases.
• Developed and maintained comprehensive sales spreadsheets.

Recruiter Assistant

RNNetwork
Boca Raton, FL
08.2006 - 02.2007

• Conducted in-depth reviews of job applications, resumes, and CVs to identify highly qualified candidates.
• Oversaw an electronic filing system to ensure all applicant documents—contracts, applications, licenses, certifications —were accurately tracked, verified and maintained.
• Streamlined the hiring process by performing thorough reference checks and efficiently updating candidate profiles across multiple databases.

Purchasing, Dispatch, Customer Service, Billing

Paradise Service Technologies
Oakland Park, FL
09.2002 - 07.2006

• Oversaw inventory and procurement processes, ensuring timely ordering and delivery of plumbing and HVAC materials and equipment.
• Maintained precise records to support smooth operations and inventory accuracy. • Coordinated with contractors and county inspectors to schedule necessary inspections and arrange on-site deliveries, optimizing project timelines.
• Prepared and processed financial documents, including invoices and payment records, to ensure accurate billing and payment tracking. • Managed an average of 30 customer calls per day, efficiently dispatching technicians for service calls, and fulfilling customer service responsibilities.
• Prepared proposals and managed billing processes to enhance customer satisfaction and ensure timely payments.

Fleet Manager / Customer Service Representative

West Side Transport Inc.
Cedar Rapids, Iowa
01.1999 - 09.2002
  • Maintained accurate driver information to ensure effective delivery scheduling and logistics management.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information to clients.
  • Arranged freight shipment pickups with customers, ensuring timely and efficient service.
  • Scheduled delivery appointments for freight, optimizing logistics and enhancing operational efficiency.
  • Managed high-stress situations effectively, demonstrating professionalism under pressure while resolving disputes or conflicts with deliveries.

Fleet Manager

CRST
Cedar Rapids, IA
08.1997 - 01.1999
  • Ensuring that vehicles meet licensing, inspection, and safety requirements, and that drivers follow hours of service regulations and drug testing policies
  • Ensuring that drivers are following protocols and using good judgment while on the road
  • Maintaining correct data about everything related to the fleet, including vehicle maintenance, driver schedules, vehicle logs, accidents, and fuel expenses
  • Making sure that drivers are as efficient as possible

Unit Secretary / Pre-Op Scheduler

Carle Foundation Hospital - Level 1 Trauma Center
Urbana, IL
12.1989 - 07.1997
  • Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
  • Arranged pre-operative appointments for surgical patients.
  • Schedule pre-operative lab and imaging results to facilitate surgery planning.
  • Utilized advanced software tools to optimize appointment availability.

Education

Computer Systems Technician -

Hamilton College

Skills

  • Customer Relations
  • Expert Problem Solving
  • Documentation Management
  • Purchase Order Management
  • Supply Management
  • Multitasking
  • Attention to Detail
  • Reliability
  • Analytical thinking
  • Vendor Management Systems (VMS)
  • Quality Assurance
  • Proficient in Microsoft Office, Bullhorn, Wintac, Adobe, Kyloe, RingCentral
  • Organizational Abilities
  • Knowledge Sharing

Accomplishments

· 2023 RNnetwork Client Support Employee of the Year

· 2018 RNnetwork People's Choice Award Q1

· 2018 Presidents Club

· 2015 RNnetwork Employee of the Year

· 2007 RNnetwork Excellence Winner – Business Partner of the year

Certification

Customer Service Foundations, LinkedIn, Oct 2024

Inventory Management Foundations, LinkedIn, Sept 2024

Military Experience

U.S. Navy

Volunteer Experience

· Navajo Nation, Tuba City, AZ - 1 week May 2023

· Trento, Italy - 1 week September 2024

References

Available upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceCareer advancementCompany CultureHealthcare benefitsWork from home optionPaid time offPersonal development programsTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing

Timeline

Account Executive Assistant

RNNetwork
05.2007 - 10.2007

Client Admin Specialist

RNNetwork
02.2007 - Current

Recruiter Assistant

RNNetwork
08.2006 - 02.2007

Purchasing, Dispatch, Customer Service, Billing

Paradise Service Technologies
09.2002 - 07.2006

Fleet Manager / Customer Service Representative

West Side Transport Inc.
01.1999 - 09.2002

Fleet Manager

CRST
08.1997 - 01.1999

Unit Secretary / Pre-Op Scheduler

Carle Foundation Hospital - Level 1 Trauma Center
12.1989 - 07.1997

Computer Systems Technician -

Hamilton College
Lori PriceSenior Client Admin Specialist