Senior Client Admin Specialist - Remote
• Examined work histories, certifications, and specialties to align with job descriptions while achieving a 99% turnaround time for priority submissions.
• Developed and implemented buddy system enhancing team coverage over lunch periods.
• Contributed to efforts of 3 Sales Consultants, enhancing traveler numbers.
• Engaged in a cross-functional training initiative to strengthen operational knowledge of Client Admin functions.
• Coordinated and implemented effective coverage strategies for vacations and sick leaves.
• Provided technical expertise and subject matter insights to Client Admin team and internal stakeholders.
• Managed coverage for out-of-office Sales Consultants, ensuring achievement of sub-goal and offer goal as well as placement and call goals.
• Facilitated orientation process for new hires, enabling smooth integration at assigned facilities.
• Aided Associate Consultant Team in client bookings through facility confirmations preparation.
• Regularly audited submissions from three Client Admin team members to uphold quality standards.
• Set up and oversaw user account access to VMS for 20 Sales Consultants.