Lori Puckett
Colorado Springs,CO
Summary
Dynamic HR professional with a proven track record at E.G.O. North America, specializing in HR policy development and employee relations management. Expert in optimizing recruitment processes and facilitating impactful training sessions, fostering a culture of compliance and engagement. Adept at problem-solving and enhancing workplace efficiency through strategic initiatives.
Overview
2022
2022
years of professional experience
Work History
Asst. Manager
Jameson Inn
- Developed and implemented HR policies to enhance workplace culture and compliance.
- Streamlined recruitment processes to improve candidate sourcing and selection efficiency.
- Conducted employee training sessions to promote professional development and engagement.
- Managed performance appraisal systems, ensuring timely feedback and goal alignment.
- Facilitated conflict resolution initiatives, fostering a collaborative work environment.
- Oversaw onboarding programs, enhancing new hire integration and retention rates.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
Human Resources Manager
E.G.O. North America
Newnan, GA
07.2014 - 10.2021
- Developed and implemented HR policies to enhance workplace culture and compliance.
- Streamlined recruitment processes to improve candidate sourcing and selection efficiency.
- Conducted employee training sessions to promote professional development and engagement.
- Managed performance appraisal systems, ensuring timely feedback and goal alignment.
- Facilitated conflict resolution initiatives, fostering a collaborative work environment.
- Oversaw onboarding programs, enhancing new hire integration and retention rates.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
HR /AR
Southern Automatic Machinery
Fayetteville, Ga
07.2004 - 11.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
General Manager
Jameson Inn
Bainbridge, Ga
09.1999 - 04.2004
- Oversaw daily operations, ensuring high-quality guest experiences and satisfaction.
- Managed budget planning and cost control processes to maximize profitability.
- Developed and implemented staff training programs to enhance service quality.
- Analyzed guest feedback to improve services and operational efficiency.
- Coordinated marketing initiatives to increase brand awareness in local markets.
- Implemented inventory management systems to optimize supply chain efficiency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reported issues to higher management with great detail.
Education
High School Diploma -
Bainbridge High School
Bainbridge, Ga.Skills
HR policy development
Recruitment process optimization
Employee training facilitation
Performance management systems
Employee relations management
Compliance and regulatory adherence
Payroll administration oversight
Benefits administration management
Problem-solving
Timeline
Human Resources Manager
E.G.O. North America
07.2014 - 10.2021
HR /AR
Southern Automatic Machinery
07.2004 - 11.2011
General Manager
Jameson Inn
09.1999 - 04.2004
Asst. Manager
Jameson Inn
High School Diploma -
Bainbridge High School