Lori Razo

• Entered up to 150 new purchase orders monthly.
• Maintained open order repots of 400-900 orders.
• Created and released new shipments for each warehouse.
• Helped train new employees.
• Maintained team documents up to date.

• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Emptied trashcans and transported waste to collection areas.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Dusted picture frames and wall hangings with cloth.
• Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
• Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Kept building entryway glass clean and polished for professional presentation.

Reviewed title reports

Cleared title issues

Reviewed

• Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
• Prepared documents for underwriting by verifying client income, credit reports and other information.
• Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
• Set up and completed loan submission packages.
• Reviewed financial statements and contacted institutions and customers to clarify details.
• Handled any conditions sent from underwriting departments.
• Checked packages for appropriate documentation.
• Coordinated closing process with attorneys, title companies and government clerks.
• Evaluated approvals against established bank and government lending standards.
• Processed loans within various departments to achieve timely, accurate and fair proceedings.

• Opened incoming orders and set up escrow files within 24 hours of receiving purchase agreement.
• Communicated requirements and title exception information to clients.
• Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
• Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
• Managed real estate closing process in compliance with applicable standards and legal requirements.
• Prepared and delivered projected HUD-1 settlement statements to lender upon request.
• Worked with title group to resolve issues such as easements, lot splits and bankruptcies.