Lori Robinson Jennings

In pursuit of a culture change as a professional in sales and marketing industry who can deliver a consistent performance as an employee or team member; I am confident that my background and accomplishments will successfully honor me a position within your company.

Outstanding executive office skills, professional performance, very accurate and punctual, under minimum to no supervision. Very successful 18 years in sales and marketing, over 15 years of experience as an administrative executive, 12 years in managerial positions. Adept at developing and implementing successful strategies, policies, and procedures. Exceptional relationship building skills: able to lead and follow, motivate, and develop successful teams. Manage million-dollar monthly budgets. Proactive and analytical; demonstrated use of advance computer skills to identify problems and create effective solutions. Resourceful and determined in removing obstacles to achieve results. Excellent verbal and written communication skills as well as demonstrates well-developed organization and customer service skills. Customer-focused Director of Catering with 5 years of progressive experience exceeding customer catering needs and boosting sales revenue. Committed to delivering best food and banquet services with constant focus on budget and bottom line. People-person with proven sales, relationship-building, leadership and decision-making skills.

POSolutions, Inc., Operations Manager/Licensed CAM, 1/2014-8/2016

• Ability to work effectively under time constraints and deadlines
• Ability to travel if needed
• Actively participate in industry related organizations
• Knowledge of sales skills and revenue management to develop pricing and sales recommendations
• Knowledge of hotel operations, including safety and security programs, personnel and labor relations, repairs, maintenance, quality assurance programs and hospitality laws
• Manages multiple clients and teams with large and small staff levels
• My extensive knowledge assists in increasing sales in small or large goals
• As the Financial Manager/Office Manager I posses highly developed verbal and written communication skills
• Ability to adapt communication style to suit different audiences
• Thorough experience with professional selling skills; opening probing supporting closing
• Flourish in a fast-paced environment, motivated to do what is needed to ensure a project is delivered on-time and accurately
• Coaches, mentors, motivates, and leads less experienced clients, managers, team members and youth
• Perform personnel interviewing and screening
• Advanced knowledge of Microsoft OnQ, Amadeus Salesforce, Office products, Word, PowerPoint, Excel, Access, IBM, WordPerfect, QuickBooks, Outlook and Lotus Notes, proprietary business applications, Delphi, Opera, Social Tables, MSI, Cinc, Internet Explorer, E-Time, ADP, 10 key, Data Entry, Switchboard, Windows 11, Windows 2007, Vista, 20 years customer service and proofing skills

• West Vining’s Dental Aesthetics, Office Manager, 1/2020-5/2021
• Colony Square Dental Assoc., Business Manager (contract), 3/2019-12/2019
• Astoria Dentistry, Practice Administrator (contract), 3/2018-11/2018
• Comprehensive Dentistry, Hygiene/Financial Manager (Contract), 6/2017-3/2018
• Dr. Marlon B. Jackson, DDS, EFDA/OM/Financial Mgr (contract in 2018), 8/2004-1/2018

• Knowledge of monthly forecasting and annual budget process
• Understanding of Pace and productivity
• Responsible for building profitable relationships with clients
• Conducts all Banquet Event Order and Group Resume Meetings
• Provides leadership and directives in all event/meeting matters
• Motivates and provides a work environment in which team members are productive
• Manage supplier and vendors relationships for events
• Carefully reviews all contracted services to assure proper contribution to profits
• Identify trends, research the competition’s products, services and pricing and use it to develop strategic business plans
• Experience in selling to a variety of market segments
• Develop and implement effective marketing plans for generating catering revenue
• Meeting planning - reserve budget rooms, food and beverage and meeting room rental
• Developed new accounts and managed existing accounts relationships for continuous repeat business
• Manage a team up to 6 associates and 4 managers
• Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills
• Focus on driving revenue through direct selling efforts
• Developed short- and long-term strategic plans to meet goals
• Payroll and application processes, interview screening, reference, and background checks
• Ability to generate creative and innovative menus, set-ups and functions for group
• Generates routine reports and correspondence

References upon Request

• Dance Studio Owner
• Real Estate Agent
• Cheer and Dance Coach

• Community Association Manager Champ
• Employee of the Year
• Allstar Dance Coach
• Highest Sales Goals Achieved

• Hilton Certified
• Delphi Certified
• Licensed CAM
• Licensed Real Estate Agent