Lori Rutherford

• Receive electronic invoice ordering or direct ordering over the phone, Looking up parts by catalog on computer or internet to get the part needed for certain applications.
• Bill quotes and tickets on charge accounts, or cash on delivery accounts.
• Pulling and ordering parts. incoming and out going inventory.
• Invoicing and billing.
• Warranty's and returns.
• Managing drivers and routes.
• Dispatch.
• Verbal and written communication.
• Problem Solving in order to track all orders.
• Sending out monthly billing Statements.
• Cash handling and cash management.
• Multi line phones.
• Fast pace high stress retail environment.
• Multi tasking and customer relations.
• Auto mechanic part knowledge and mechanics.
• Managed time efficiently in order to complete all tasks within deadlines.
• Strengthened communication skills through regular interactions with others.
• Proven ability to develop and implement creative solutions to complex problems.
• Self-motivated, with a strong sense of personal responsibility.

Same position just changed locations.

• Responded to customer requests for products, services, and company information.
• Investigated and resolved accounting, service and delivery concerns.
• Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.

• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Took patient vitals, finger pricks, and tested hematocrit for protein and iron.
• Monitored patients for reactions and verified sample quality.
• Verified patients' identification for proper sample collection.

• Assisted in organizing and overseeing assignments to drive operational excellence.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Managed and motivated employees to be productive and engaged in work.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Interacted well with customers to build connections and nurture relationships.
• Approved regular payroll submissions for employees.
• Established protocols to use for inventory control and management, streamlining internal process.
• shipping and receiving
• Optimized storage layouts by analyzing space usage patterns, leading to increased capacity without additional expense or construction requirements.
• Processed required paperwork to expedite handling of shipped and received goods.
• Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.

• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored team members to enhance professional development and accountability in workplace.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Assisted in store Management Scheduling Training and payroll
• opening and closing store
• shipping and receiving stock