Summary
Overview
Work History
Education
Skills
References
Affiliations
References
Timeline
Generic

Lori Ryan

Beaverton,OR

Summary

  • To expand my career as a Legal Assistant/Executive Assistant using my law firm background and project management skills and to contribute provide assistance to a team contribute strong management and supervisory skills to a team environment.
  • 20+ years of experience working in a fast-paced legal environment
  • 7.5 years of experience managing customer relationships, multiple projects and people.
  • Strong understanding of legal contracts and banking operations.
  • Solid organizational, problem solving and time management skills.
  • Strong written and oral communication skills.
  • Able to work independently, handle multiple tasks and meet deadlines.
  • Works well in a fast-paced environment.
  • Solid computer skills including Word, Excel, Citrix, CMS, Access, Visio.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Overview

29
29
years of professional experience

Work History

Executive/Legal Assistant

Orrick, Herrington & Sutcliffe LLP
03.2003 - 07.2023
  • Responsible for maintaining calendars for attorneys and staff; coordinating meetings and conference calls, including reserving conference rooms and arranging for catering
  • Responsible for organizing client events and political fundraisers, including preparing lists of invitees, sending out invitations and tracking responses, catering and meal arrangements and travel reservations
  • Responsible for coordinating attendance at numerous conferences, dinners and golf tournaments throughout the year, including travel arrangements, conference registration, ordering and delivery of marketing materials and booth
  • Working with the Marketing Department to create invitations, create or revise advertisements and other marketing publications and signage
  • Extensive contact with current and potential clients, including travlaw feling to conferences to man conference booths
  • Reviewing and finalizing monthly client billings, making travel arrangements, entering daily time entries for attorneys and staff, opening new matter numbers
  • Coordinating completion and delivery of proposals, including drafting language and tracking required information
  • Drafting documents, including engagement letters, waiver letters, audit letters, client correspondence and bond documents
  • Drafting business development and charitable giving budgets.

Account Manager

E*TRADE Access, Inc.
07.1995 - 12.2002
  • Managed the ATM programs and relationships for 15 national account and bank customers
  • Coordinated all facets of large-scale, national account ATM deployments including cash management, ATM installation and monthly payment reporting
  • Responsible for holding third parties to their contractual obligations
  • Worked closely with internal legal counsel to ensure that updated Addendums/Exhibits to national account contracts were drafted and signed
  • Managed investor relationships and helped to resolve a variety of customer service issues including property tax questions, assignment of legal contracts, monthly payment reporting and inventory management
  • Worked with national account customers to resolve a variety of customer service issues including changes in ATM ownership, ATM relocations, deposit account and surcharge changes, Web site reporting, monthly payment reporting and technical service issues
  • Sold additional ATMs to national account customers and investors
  • Participated in executive and team meetings.

Business Analyst/Project Manager

E*TRADE Access, Inc.
07.1999 - 11.2000
  • Worked with each department within the company to develop streamlined business processes and documented procedures for each group
  • Worked with the IT Department to facilitate necessary changes to the customer database
  • Managed large-scale cash management conversion
  • Worked on contract renewal project to ensure legal contracts were renewed at the appropriate times
  • Participated in executive and team meetings.

Processing Department Manager

Card Capture Services, Inc.
08.1997 - 07.1999
  • Managed the Processing Department, which was responsible for all new terminal set-up, data entry, leasing and invoicing
  • Participated in new hire and dealer training
  • Processed more than 5000 customer accounts
  • Researched and tracked changes to the individually state-run EBT (Electronic Benefits Transfer) program
  • Worked with Chief Financial Officer to structure new leasing programs
  • Worked with outside contractors to facilitate migration of customer data to new database
  • Participated in executive and team meetings.

Sales Support Specialist/Customer Service Representative

Card Capture Services, Inc.
07.1995 - 08.1997
  • Processed all incoming new accounts including new terminal set-up, data entry, leasing and invoicing
  • Worked with the inside sales department and independent dealers across the country to ensure appropriate legal documents were signed
  • Worked with customers to resolve a variety of customer service issues including lease assumptions, changes in ATM ownership, deposit account and surcharge changes, ATM relocations and processor conversions
  • Performed receptionist duties as needed
  • Performed clerical duties as requested.

Publications and Distribution Manager

Assistant Sergeant-At-Arms
01.1995 - 07.1995
  • Compiled and maintained lists of publications needed for the daily operation of Senate legislative offices
  • Coordinated distribution of all legislative materials including all daily bills, calendars, schedules, staff measure summaries, committee agendas, bill referral lists, and fiscal impact statements to all Members of the Oregon State Senate and staff
  • Assigned duties to other Senate Floor Staff
  • Assisted in Senate Members' offices as requested
  • Prepared and proofread materials prepared by the Secretary of the Senate's office
  • Performed clerical duties as requested
  • Worked with members of the public and lobby as needed
  • Participated in committee hearings.

Education

Attended Chemeketa Community College, Graduate of Sprague High School

Skills

  • Advanced Word Processing
  • Data Management
  • MS Office Proficient
  • Office Management
  • Order and Request Filing
  • Corporate Law
  • Travel and Event Coordination
  • Administrative Assistance
  • Client Relations
  • Document Editing
  • Database Management
  • Troubleshooting Complex Problems
  • Writing and Editing
  • Client Billing
  • Document Preparation
  • Client Support
  • Project Management
  • Billing Statements
  • Client Service and Support
  • Legal Document Preparation
  • Relationship Building
  • Administrative Support
  • Legal Research
  • Risk Management
  • Travel Coordination

References

References available upon request.

Affiliations

  • I have a great sense of humor, and I am easy to get along with.
  • I enjoy going to hear live music. My brother plays in several bands that are very popular in the Portland area and beyond, including a very popular Journey tribute band called Stone in Love.
  • I have been bartending at the St. Paul Rodeo since July 2010.

References

References available upon request.

Timeline

Executive/Legal Assistant

Orrick, Herrington & Sutcliffe LLP
03.2003 - 07.2023

Business Analyst/Project Manager

E*TRADE Access, Inc.
07.1999 - 11.2000

Processing Department Manager

Card Capture Services, Inc.
08.1997 - 07.1999

Account Manager

E*TRADE Access, Inc.
07.1995 - 12.2002

Sales Support Specialist/Customer Service Representative

Card Capture Services, Inc.
07.1995 - 08.1997

Publications and Distribution Manager

Assistant Sergeant-At-Arms
01.1995 - 07.1995

Attended Chemeketa Community College, Graduate of Sprague High School
Lori Ryan