Maureen Tarpley
Hilo,HI
Summary
Dynamic Office Administration Specialist with a proven track record at Cone's Freight Transport, enhancing workflow through effective scheduling and document management. Skilled in verbal communication and expense processing, I improved customer satisfaction ratings by promptly addressing inquiries, ensuring efficient operations and fostering a positive office environment. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills and proficiency in recordkeeping.
Overview
31
31
years of professional experience
Work History
Office Administration Specialist
Cone's Freight Transport
05.2020 - Current
- Coordinated office operations, ensuring efficient communication among departments.
- Managed scheduling and appointments, optimizing executive time and resource allocation.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Implemented office protocols that improved workflow and reduced redundancy in tasks.
- Supported budget tracking and expense reporting, facilitating financial accuracy and accountability.
- Responded to inquiries from callers seeking information.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
Administrative Assistant/Office Administrative Assistant/Customer Service Representative
Matson Navigation
06.2020 - 08.2020
Office Administrative Assistant/Customer Service Representative
Town & Country Moving & Storage
05.1994 - 06.2019
- Streamlined inventory management for office supplies, ensuring timely availability of resources.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Education
High School Diploma -
Hilo High School
Hilo, HISkills
- Verbal communication
- File organization
- Scheduling appointments
- Document management
- Office administration
- Database entry
- Telephone reception
- Scheduling
- Administrative support
- Processing expenses
- Bookkeeping
- Tax preparation
- Spreadsheet development
Timeline
Administrative Assistant/Office Administrative Assistant/Customer Service Representative
Matson Navigation
06.2020 - 08.2020
Office Administration Specialist
Cone's Freight Transport
05.2020 - Current
Office Administrative Assistant/Customer Service Representative
Town & Country Moving & Storage
05.1994 - 06.2019
High School Diploma -
Hilo High School