Lori Savio-Butterman
Sicklerville
Summary
Dynamic and detail-oriented professional with extensive experience in administrative support at Dynamic Vertical Solutions. Proven track record in delivering exceptional customer service and maintaining confidentiality. Skilled in data entry and proficient in Microsoft Word, with a strong ability to foster positive relationships and enhance operational efficiency.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
39
39
years of professional experience
Work History
Administrative Assistant
Dynamic Vertical Solutions (DVS)
01.2012 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Patient Care Coordinator
Special Care of NJ
10.1993 - 01.2012
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experiences and direct care.
- Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved ones'' medical team.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
Receptionist
Barry Chiropractic
04.1986 - 09.1993
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Sterling High School
Somerdale NJ06-1983
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
Timeline
Administrative Assistant
Dynamic Vertical Solutions (DVS)
01.2012 - 03.2025
Patient Care Coordinator
Special Care of NJ
10.1993 - 01.2012
Receptionist
Barry Chiropractic
04.1986 - 09.1993
High School Diploma -
Sterling High School
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