Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Scott

Marion

Summary

Hardworking Cashier Assistant focused on helping team deliver best-in-class customer experiences. Adept at quickly bagging items based on weight and size. Hands-on experience using cash register to check out customers.

Overview

12
12
years of professional experience
1979
1979
years of post-secondary education

Work History

Cashier Assistant

Kum and Go
Cedar Rapids
08.1991 - 01.1992
  • Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
  • Assisted with pricing merchandise for sale in store.
  • Processed customer transactions accurately and efficiently.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Organized shelves and displays to maintain an orderly appearance of the store.
  • Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
  • Monitored customer traffic flow throughout the store during peak hours and adjusted checkout lines accordingly.
  • Stocked shelves with incoming goods from delivery trucks as needed.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Checked out customers quickly but accurately ensuring all items are scanned properly.
  • Balanced daily financial transactions using appropriate methods according to established procedures.
  • Greeted customers and provided assistance in locating items.
  • Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
  • Operated scanners, scales, calculators and cash registers accurately while processing customer orders quickly.
  • Ensured compliance with all applicable laws related to selling age-restricted items such as tobacco or alcohol.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Promoted store cleanliness by keeping track of trash can levels and emptying when full.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Resolved customer complaints regarding sales and service.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Answered phone calls to assist customers with questions and orders.
  • Answered customers' questions and provided information on store procedures or policies.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Floor Associate

K's Merchancedice
Cedar Rapids
02.1985 - 03.1987
  • Greeted customers and answered their questions about product availability, prices, and use.
  • Cleaned work areas regularly including sweeping floors and emptying trash bins.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Organized displays to attract customers and promote sales.
  • Provided assistance to other departments when needed.
  • Restocked shelves as needed throughout the day.
  • Ensured that aisles were neat, clean, and free from hazards at all times.
  • Ensured compliance with health and safety regulations.
  • Maintained high standards of customer service during all interactions.
  • Adhered to all safety regulations when handling products and equipment.
  • Assisted customers with locating merchandise in the store.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Floor Associate, cashier

Smittys Shoe Repair
Marion
02.1980 - 08.1983
  • Stocked shelves with merchandise according to company guidelines.
  • Performed inventory counts on a regular basis to ensure accuracy of stock levels.
  • Received shipments of new merchandise and distributed items to appropriate locations.

Education

LINN Mar
Marion, Ia

Skills

  • Cash register operation
  • Customer transaction processing
  • Point-of-sale systems
  • Merchandising displays
  • Retail customer service
  • Attention to detail
  • Effective communication
  • Problem solving

Timeline

Cashier Assistant

Kum and Go
08.1991 - 01.1992

Floor Associate

K's Merchancedice
02.1985 - 03.1987

Floor Associate, cashier

Smittys Shoe Repair
02.1980 - 08.1983

LINN Mar

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