Lori Sedrick
De Soto,MO
Summary
Dynamic and results-driven professional with extensive experience at Cato Fashions, excelling in customer service and problem-solving. Proven track record in optimizing inventory management and implementing effective merchandising strategies, leading to increased sales and enhanced customer satisfaction. Strong multitasking abilities complemented by a commitment to fostering positive customer relations.
Overview
18
18
years of professional experience
Work History
Store Manager
Cato Fashions
03.2024 - Current
- Managed daily store operations, ensuring a high standard of customer service.
- Trained and supervised staff on product knowledge and sales techniques.
- Analyzed inventory levels to optimize stock replenishment processes.
- Implemented visual merchandising strategies to enhance store presentation.
- Resolved customer inquiries and complaints to maintain satisfaction and loyalty.
- Collaborated with team members to achieve sales targets consistently.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
First Assistant Manager
Cato Fashions
05.2022 - 03.2024
- Assisted in daily store operations, ensuring efficient workflow and customer satisfaction.
- Supervised team members, providing guidance and support to enhance performance.
- Implemented merchandising strategies to optimize product placement and drive sales.
- Trained new employees on company policies and operational procedures for consistency.
- Collaborated with the store manager to develop innovative marketing strategies that increased foot traffic and brand awareness.
- Implemented loss prevention measures, resulting in decreased shrinkage rates and increased profitability.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Home Health Aide
Always Caring
09.2013 - 10.2023
- Provided compassionate personal care and support to clients in daily living activities.
- Assisted clients with mobility, ensuring safety and comfort during tasks.
- Monitored and documented patient health status, reporting changes to healthcare professionals.
- Administered medication as prescribed, following strict adherence to care plans.
- Implemented infection control measures to maintain a safe environment for clients.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Mainly cared for Dementia and Alzheimer's patients.
Office Manager
Dr. Ashwin Joshi
05.2007 - 11.2011
- Streamlined office operations to enhance workflow efficiency and reduce administrative delays.
- Managed vendor relationships, ensuring timely procurement of office supplies and services.
- Oversaw scheduling and coordination of meetings, optimizing executive time management.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Education
No Degree - Medical Billing And Coding
Metro Business College
Arnold, MO05-2011
No Degree - EKG/Laboratory Assistant And Phlebotomy
Al-Med Academy
St Louis, MO03-1992
High School Diploma -
Mc Cluer High School
Florissant, MO06-1986
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Timeline
Store Manager
Cato Fashions
03.2024 - Current
First Assistant Manager
Cato Fashions
05.2022 - 03.2024
Home Health Aide
Always Caring
09.2013 - 10.2023
Office Manager
Dr. Ashwin Joshi
05.2007 - 11.2011
No Degree - Medical Billing And Coding
Metro Business College
No Degree - EKG/Laboratory Assistant And Phlebotomy
Al-Med Academy
High School Diploma -
Mc Cluer High School