Lori Sharpe

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Maintained sufficient number of units market-ready for lease.
• Maximized rental income while minimizing expenses through effective planning and budgets.
• Communicated effectively with owners, residents, and on-site associates.
• Coordinated with legal counsel to resolve tenant disputes.
• Followed annual operating budgets and forecasts,.

Worked for a third party management company on a distressed property. Collaborated with management team, owners, construction manager, contractors, vendors and maintenance to renovate 70 out of 177 units.

• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained sufficient number of units market-ready for lease.
• Prepared specifications, solicited bids and approved subcontracts for building services.
• Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
• Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.

• Communicates effectively with owners, residents and on-site associates.
• Maintains all aspects of properties with minimal supervision
• Responsible for interviewing, hiring and terminations
• Assists with training of process and procedures to new hires
• Prepares specifications, solicited bids and approved subcontracts for building services and renovations
• Collects, processes and keeps accurate records of monthly rental payments and security deposits
• Manages lease renewal/signing
• Follows up on delinquent tenants and coordinates collection procedures with attorney
• Manages daily work for maintenance staff and schedules contractors for maintenance issues.
• Completes final move-in, move-out walk-through s for tenants.
• Verifies that all customer complaints were handled promptly and appropriately.
• Responds to all Common Area Maintenance (CAM) inquiries.
• Carefully screens applicants for tenancy.
• Manages multiple property locations up to 200 units
• Maintained 100% occupancy.
• Introduces prospective tenants to types of units available and performs tours of premises.
• Maintains facility by organizing regular maintenance, major repairs, renovations and improvement projects.
• Delivers emergency 24-hour on-call service for tenants on building issues.
• Assessed property daily, compiled information and wrote reports regarding findings for submission to owner and regional manager.

• Manages offices daily activities in multi family property totaling 466 units.
• Maintains accurate records of all correspondence with and from tenants and contractors.
• Provides tours of properties to prospective tenants and offers valuable information in regards to its major features.
• Conducts background checks on applicants.
• Contacts and follows up with existing residents on their renewal notices.
• Ensures that lease files are complete, that leases are executed properly and move-in inspections are conducted.
• Responsible for processing move outs and move ins.
• Drafting work orders, leases and monthly reports.
• Training new hires.

• Manages residential multifamily property totaling 100 units.
• Responsible for accounts receivables and accounts payables.
• Collects and keeps careful records of monthly rent.
• Followed up on delinquent tenants and coordinated collection procedures.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans
• Drafts staffing plans each day/week.
• Performs bids and oversees contractors.
• Maximized rental income while minimizing expenses through effective planning and control.
• Maintained original leases and renewals for management office.
• Developed and executed plan to achieve and maintain 94% or better rate of occupancy.
  
• Responded to all Common Area Maintenance (CAM) inquiries.
• Delivered emergency 24-hour on-call service for any tenant issues.
• Handled disciplinary actions, performance appraisals and terminations.
• Works with and completes documents for outside agencies such as landlord references, HUD and Section 8.
• Apartment tours and lease signing's
• Maintained sufficient number of units so that they were market-ready at all times.
• Verified that all customer complaints were handled promptly and appropriately.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans.
• Completed final move-out walk-throughs for tenants.
• Maintained positive, professional relationship with employees, contractors, tenants.