Lori Shay
Ellwood City ,PA
Summary
Dynamic professional with extensive experience at McGuire Memorial, excelling in staff training and regulatory compliance. Proven leadership in mentoring teams and implementing process improvements. Skilled in scheduling and documentation, ensuring safety compliance while fostering teamwork. Committed to enhancing staff performance and individual care through effective communication and problem-solving strategies.
Overview
41
41
years of professional experience
Work History
Staff Training and Credentialing Manager
McGuire Memorial
03.2023 - Current
- Ensure staff receive the training as required by the state and federal regulations at the agency
- Enroll, monitor, and assist all staff enrolled in the NADSP E-Badge academy to ensure success to become credentialed.
- Plan and schedule all staff training.
Director for Staffing Affairs
McGuire Memorial
02.2020 - 03.2023
- Interview and Hire Direct Support Staff for the ICF/ID and the community home program.
- Monitored and recorded staffs attendance, approved personal days, and vacations.
- Processed disciplinary letter for attendance issues based on the employee's contracts.
- Supervised the schedulers and staff schedules.
- Ensure the accurate recording of staff's time in the ADP payroll system
Director of Community Homes
McGuire Memorial
07.1998 - 02.2020
- Ensure that all 27 Community Homes maintained regulatory compliance through systems I developed to monitor; house cleanliness, chart review forms, house checklists, and training on policy changes
- Wrote policies according to the regulations as they changed or needed updated to reflect changes.
- Hired and trained Professional staff
- Conducted team meeting weekly to ensure no issues or concerns, and address anything that could become an issue.
- Ensure the needs of the individuals were being met through daily reports from the on-call professional
- Responsible to answer on call 24/7
QIDP and Frontline Supervisor
McGurie Memorial
02.1992 - 07.1998
- As a Frontline Supervisor I was responsible for the scheduling, and supervision of all DSPs.
- As a QUID I was responsible for a caseload of 20 individual to ensure that the health, safety, education and physical needs of these individuals were met, through monthlies, quarterly, reports, annual staffing meetings, and ensure all goals and outcomes of the individuals were appropriate.
- Conducted team meeting for the individuals, maintained contact with parents or guardians, and ensure staff training on the needs of the individuals supported.
Direct Support Professional and Frontline Supervis
The Verland Foundation Inc.
06.1984 - 12.1991
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supervised Staff approved schedules, time off and sick time.
- Conducted staff discipline as required
Education
MBA - Business Administration And Management
Univeristy of Pheonix
Phoenix, AZ07-2009
Bachelor of Science - Therapuetic Recreation
Slippery Rock Unitversity of Pennsylvania
Slippery Rock, PA08-1984
Skills
- Strong teamwork
- Scheduling and coordination
- Leadership qualities
- Safety compliance
- Employee mentoring
- Schedule coordination
- Process improvement
- Report development
- Documentation
- Problem-solving
- Teamwork and collaboration
- Team building
- Conflict resolution
Timeline
Staff Training and Credentialing Manager
McGuire Memorial
03.2023 - Current
Director for Staffing Affairs
McGuire Memorial
02.2020 - 03.2023
Director of Community Homes
McGuire Memorial
07.1998 - 02.2020
QIDP and Frontline Supervisor
McGurie Memorial
02.1992 - 07.1998
Direct Support Professional and Frontline Supervis
The Verland Foundation Inc.
06.1984 - 12.1991
MBA - Business Administration And Management
Univeristy of Pheonix
Bachelor of Science - Therapuetic Recreation
Slippery Rock Unitversity of Pennsylvania
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