Lori Slaughter
Pecos,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking new opportunities to expand skills while facilitating company growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Independant Agent
Family Heritage
Pecos, TX
03.2024 - Current
- Scheduled meetings with prospective clients to discuss available products and services.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
Shift Supervisor
Starbucks
Pecos, TX
09.2023 - 04.2024
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Maintained a clean and well-stocked work area throughout shifts.
- Assisted customers in selecting beverages based on their preferences.
- Received payments from customers and returned correct change when necessary.
- Resolved customer complaints in a polite and professional manner.
- Performed opening duties such as setting up espresso machines for the day's operations.
- Adhered to company policies regarding break times for employees.
- Provided support during peak hours by running drinks or helping out on the register.
Shift Leader
Dickey's Barbeque
Pecos, TX
01.2023 - 09.2023
- Kept customer and food preparation areas clean and well-organized.
- Interacted pleasantly with guests to deliver quality customer service.
- Assisted patrons in making menu selections.
- Packed fast food products in approved containers, cups and bags.
- Collected payments and provided accurate change.
- Wiped down tables and equipment, swept and refilled stock.
- Reconciled safe and cash drawers daily.
Corrosion Helper
Elk Engineering Associates
Burleson, TX
03.2022 - 01.2023
- Assisted corrosion technician with CI Surveys, annual plant surveys, point-to-point ground testing, ground bed installation (conventional only) and rectifier repairs
- Utilized corrosion testing equipment including digital multimeters, copper sulfate reference electrodes, AEMC soil resistivity meter and battery boxes
- Recorded and entered data collected during testing and completed paperwork including JSAs, JARs and expense reports
Server/Bartender/Classroom Facilitator
The Cheesecake Factory
Arlington, TX
06.2020 - 03.2022
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on service standards and menu items to improve onboarding processes.
- Assessed training needs, using employee surveys and interviews to gather data.
Assistant Manager
Burger King
Pecos, Texas
08.2019 - 03.2020
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
- Cross-trained in front of house and and culinary positions to support team and help meet all customer needs.
- Smoothly processed incoming orders, handling over 150 transactions per day with exceptional accuracy.
- Trained new team members in cash register operation, stock procedures and customer service.
Restaurant Manager
Olive Garden
Odessa, Arlington, Mansfield, TX
01.2011 - 12.2018
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Assessed operational performance to measure compliance with regulatory, industry and brand standards.
- Received, checked-in and stocked merchandise throughout restaurant, helped maintain inventory levels and assisted with orderliness and cleanliness of restaurant, bar and kitchen.
Skills
- Organization and prioritization
- Strong communication and time management skills
- Knowledge of Microsoft Office Suite
- Adaptable
Certification
- Food Handler's Certification
- T.A.B.C. Certification
- Life & Health Insurance License - Texas
- Life & Health Insurance License - Nebraska
Timeline
Independant Agent
Family Heritage
03.2024 - Current
Shift Supervisor
Starbucks
09.2023 - 04.2024
Shift Leader
Dickey's Barbeque
01.2023 - 09.2023
Corrosion Helper
Elk Engineering Associates
03.2022 - 01.2023
Server/Bartender/Classroom Facilitator
The Cheesecake Factory
06.2020 - 03.2022
Assistant Manager
Burger King
08.2019 - 03.2020
Restaurant Manager
Olive Garden
01.2011 - 12.2018
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