Lori Smith

• Monitored premises to ensure safety and security of personnel and property.
• Conducted regular patrols to identify and mitigate potential security risks.
• Collaborated with local law enforcement during emergency situations to coordinate responses.
• Prepared detailed incident reports documenting security breaches and unusual activities.
• Implemented access control measures to regulate entry and maintain secure environments.
• Fostered positive relationships with clients to ensure satisfaction with security services provided.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

Engaged in comprehensive training for six months to develop expertise in relevant areas.

Acquired proficiency in utilizing Rivercoms multi-line telephone system to ensure effective communication for business and emergency calls.

Provided accurate information to callers, ensuring timely response during high-pressure situations.

I received training in First Aid and CPR and was able to give instructions to callers over the phone.

I began my career as a Communications Officer in Tacoma on May 16, 1996. After I completed my probationary period I was promoted to a Communications Officer 1. On May 15, 2005, I was promoted to a Communications Officer 2. I remained in Tacoma until August 2011 when I transferred to District 6 Wenatchee. I continued as a Communications Officer 2 until 2018 when I decided to go as an intermittent and work full time at the Chelan County District Court Probation office. I worked there for about a year when I needed to quit and take some time to stay home with my son. He was having issues with daycare so it was necessary for me to be there with him for the summer. Once school started back up in September I returned as an intermittent employee but pretty much worked full-time hours. I remained an intermittent employee until the Wenatchee Comm Center was shut down.

Coordinated appointments for probation clients.

Managed case files and documentation, ensuring compliance with legal standards and confidentiality requirements.

Monitored unsupervised probation offenders for compliance. If any violations were found, I created a report and sent this over to the District Court so they were aware of the probation violation.

I accepted payments for supervised and unsupervised probation clients and restitution.

I answered all incoming phone calls into the Probation Office from either the public or offenders.

I handled mail, packages, emails, document transmissions and other types of data.