Mike Cope
Menifee,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced with purchasing, receiving and suppling departments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I recently acquired my security card certificate and card. Looking forward to hearing what great opportunities you have in store for me.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Central Supply Coordinator
Pala Casino
05.2008 - 04.2023
- Purchased, organized and distributed supplies for maintenance activities and personnel use.
- Analyzed inventory to determine serviceable, unserviceable and salvageable materials and compared items against back stock records to distribute to designated locations.
- Handled maintenance reports for orders requested and completed.
- Supervised and managed employees during sorting, packaging and return procedures.
Customer Service Associate
Beazer Homes
01.2000 - 03.2008
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer calls and emails to answer questions about products and services.
Education
Bolsa Grande
Graduate06.1982
Skills
- Shipment Consolidation
- Retail Supply Systems
- Warehouse Operations
- Pallet Jacks
- Organize Supplies
- Supplier Relationships
Certification
- Certified Security Guard Card - Current
- Food Handler License
Timeline
Central Supply Coordinator
Pala Casino
05.2008 - 04.2023
Customer Service Associate
Beazer Homes
01.2000 - 03.2008
Bolsa Grande