Lori Stewart
West Hyannisport,MA
Summary
Motivated, passionate leader with 18 years of experience in retail store operations. Uniquely skilled at motivating sales teams to produce high-volume revenue results. Strong abilities in business operations, work-force scheduling and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Assistant Store Leader
RH
10.2006 - Current
- Recruited and hired talented individuals bringing depth and experience to organization.
- Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
- Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Streamlined store operations by effectively scheduling staff and managing resources to meet demand.
- Enhanced visual merchandising efforts, resulting in increased foot traffic and higher conversion rates.
- Played an integral role in the successful execution of annual physical inventories, ensuring accuracy and efficiency in the process.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Served as floating manager-on-duty, MOD, to cover shift shortage.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Delegated daily tasks, addressed employee questions and resolved scheduling issues.
- Worked with customer service representatives to handle escalated customer issues.
- Created staff schedules, approved requested time off and updated reports.
- Collaborated with cross-functional teams on projects aimed at improving overall store performance and customer experience.
- Assisted with general maintenance of store to keep environment perpetually clean and presentable.
- Collaborated with Store Leader to develop strategies for achieving sales goals and driving revenue growth.
- Fostered a positive work environment by addressing employee issues and promoting open communication.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.
Education
High School Diploma -
Burnsville High School
Burnsville, MNRetail Mangagement - Retail Management
Dakota County Technical College
Rosemount, MNSkills
- Store operations
- Team Development
- Recruiting and Hiring
- Employee Scheduling
- Merchandise Display
- Sales Promotions
- Sales Coaching
- Store Opening and Closing
- Cash Management
- Conflict Resolution
- Work Planning and Prioritization
- Goal-Driven
Accomplishments
Successfully opened two outlet stores .
Timeline
Assistant Store Leader
RH
10.2006 - Current
High School Diploma -
Burnsville High School
Retail Mangagement - Retail Management
Dakota County Technical College
Similar Profiles
Robert BanuelosRobert Banuelos
Customer Experience Representative at RHCustomer Experience Representative at RH
Philip AustinPhilip Austin
Excel Liaison at RHExcel Liaison at RH
HARDI PATELHARDI PATEL
Design Associate at RHDesign Associate at RH