Lori Stokes
Vestavia,AL
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
Work History
Real Estate Sales
Josh Vernon Group, Keller Williams
12.2016 - Current
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Sold over $4M in properties over single quarter.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Used paragon, Crexi and loop.net to list and track properties in local area, complete in-process sales and update client information.
- Collaborated with stakeholders to complete property sales and purchases.
- Drafted purchase contracts and necessary paperwork for residential and commercial property sales using Dotloop.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Closed over 205 deals and increased overall revenue.
- Scheduled showings and tours for potential new clients and properties with 50% success rate.
- Informed home buyer of sales, construction and warranty processes.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Educated clients on sales and buying processes and advised buyers on making decisions.
- Inspected properties for listing accuracy and updated posts to maintain marketing integrity.
- Communicated with clients to understand property needs and preferences.
- Staged and prepared homes and properties for clients before arrival.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
Sales Consultant
Arbonne, Int.
Birmingham, AL
10.2009 - 06.2017
- Collaborated with internal teams to fulfill orders and meet customer needs
- Negotiated terms and contracts with clients to maintain profitable sales.
- Maintained current knowledge of evolving changes in marketplace.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Generated advertising brochure for vendor use.
- Kept detailed records of daily activities through online customer database.
- Exceeded monthly sales targets and quotas consistently.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Education
Bachelor of Arts - Music
University of Mobile
Mobile, AL 05.2005
Skills
- Negotiation
- Closing Sales
- Interior Staging
- Financial Eligibility Analysis
- Commercial Real Estate
- Foreclosures
- Open House Coordination
- CMA Software Knowledge
- Buying Trends
- Local Market Knowledge
- Lead Follow-Up
- Investment Property Expertise
- Client and Database Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Real Estate Sales
Josh Vernon Group, Keller Williams
12.2016 - Current
Sales Consultant
Arbonne, Int.
10.2009 - 06.2017
Bachelor of Arts - Music
University of Mobile
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