Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Straits

Dundee,MI

Summary

Dynamic professional with over 29 years of diverse experiences. Expert in customer consultation and relationship building, I excel in multitasking and problem-solving. Skilled in data entry and sanitation and disinfectant procurers, my career is marked by a commitment to achieving client satisfaction, I am organized, dependable, hardworking and passionate candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Foundry Worker

Dundee Castings Company For 12.5 Years
10.1994 - 04.2007

Efficiently operated furnaces for optimal metal melting, improving overall production times.

  • Utilized specialized tools and equipment to perform specific tasks, ensuring precision and accuracy in each step of foundry procedurs.
  • Optimized workspace organization, maintaining clean and orderly environment conducive to productivity.
  • Enhanced foundry efficiency by maintaining and operating various types of foundry equipment.
  • Assisted in training new employees on foundry processes, ensuring seamless transition into workplace.

Real Estate Agent

Gerwick Real Estate For 2 Years
05.2008 - 08.2010
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Answering phones, filing paperwork, computer work.

Instructor

Michigan College Of Beauty For 4years
02.2009 - 09.2012
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress.
  • Tested and evaluated students on materials presented in workshops and classes, to prepar them to take the state board test.
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
  • Increased student motivation by developing lesson plans that catered to various learning styles.
  • Oversaw curriculum development and implementation in alignment with best practices.
  • Over saw the students on the clinic floor, while they engaged with their clients.

Cosmetologist

Cella-Mar Studio Of Hair Design For 10 Years
09.2014 - Current
  • Maintained clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Collaborated with team members to ensure seamless and enjoyable customer experience for all salon clients.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed.
  • Maintained client treatment records and designed long-term care programs for return customers.

Costumer Service/Cashier

Kroger For 3.5 Years
11.2019 - 08.2022
  • Maintained clean and organized workspace, promoting welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Dundee Community High School
Dundee, MI
06.1993

No Degree - Basic Classes

Monroe County Community College
Monroe, MI
05.1994

Certificate in Dental Assisting And Dental X-rays - Dental Assistant And Cpr/bls For Healthcare Provide

Northwest Ohio Dental School
Toledo, OH
12.2025

Cosmetology And Instructor License - Cosmetology

Michigan College of Beauty - Monroe
Monroe, MI
02.2009

Skills

  • Data entry proficiency, excellent phone etiquette,
  • Great at multitasking
  • Problem-Solving, able to calm down angry costumers
  • Customer Consultation, relationship building, enjoys meeting new people
  • Knowable in sanitation, disinfection and general cleaning procedures
  • Can take charge when needed but can also follow someones directions,

Timeline

Costumer Service/Cashier

Kroger For 3.5 Years
11.2019 - 08.2022

Cosmetologist

Cella-Mar Studio Of Hair Design For 10 Years
09.2014 - Current

Instructor

Michigan College Of Beauty For 4years
02.2009 - 09.2012

Real Estate Agent

Gerwick Real Estate For 2 Years
05.2008 - 08.2010

Foundry Worker

Dundee Castings Company For 12.5 Years
10.1994 - 04.2007

High School Diploma -

Dundee Community High School

No Degree - Basic Classes

Monroe County Community College

Certificate in Dental Assisting And Dental X-rays - Dental Assistant And Cpr/bls For Healthcare Provide

Northwest Ohio Dental School

Cosmetology And Instructor License - Cosmetology

Michigan College of Beauty - Monroe
Lori Straits