Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lori Straits

Dundee,MI

Summary

Dynamic professional with over 29 years of diverse experiences. Expert in customer consultation and relationship building, I excel in multitasking and problem-solving. Skilled in data entry and sanitation and disinfectant procurers, my career is marked by a commitment to achieving client satisfaction, I am organized, dependable, hardworking and passionate candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

30
30
years of professional experience

Work History

Foundry Worker

Dundee Castings Company For 12.5 Years
Dundee, MI
10.1994 - 04.2007

Efficiently operated furnaces for optimal metal melting, improving overall production times.

  • Utilized specialized tools and equipment to perform specific tasks, ensuring precision and accuracy in each step of foundry procedurs.
  • Optimized workspace organization, maintaining clean and orderly environment conducive to productivity.
  • Enhanced foundry efficiency by maintaining and operating various types of foundry equipment.
  • Assisted in training new employees on foundry processes, ensuring seamless transition into workplace.

Real Estate Agent

Gerwick Real Estate For 2 Years
Dundee, MI
05.2008 - 08.2010
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Answering phones, filing paperwork, computer work.

Instructor

Michigan College Of Beauty For 4years
Monroe, MI
02.2009 - 09.2012
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
  • Tracked student progress.
  • Tested and evaluated students on materials presented in workshops and classes, to prepar them to take the state board test.
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
  • Increased student motivation by developing lesson plans that catered to various learning styles.
  • Oversaw curriculum development and implementation in alignment with best practices.
  • Over saw the students on the clinic floor, while they engaged with their clients.

Cosmetologist

Cella-Mar Studio Of Hair Design For 10 Years
Dundee, MI
09.2014 - Current
  • Maintained clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Collaborated with team members to ensure seamless and enjoyable customer experience for all salon clients.
  • Assisted in inventory management by tracking product usage, reordering supplies as needed.
  • Maintained client treatment records and designed long-term care programs for return customers.

Costumer Service/Cashier

Kroger For 3.5 Years
Dundee, MI
11.2019 - 08.2022
  • Maintained clean and organized workspace, promoting welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Learned duties for various positions and provided backup at key times.

Education

High School Diploma -

Dundee Community High School
Dundee, MI
06.1993

No Degree - Basic Classes

Monroe County Community College
Monroe, MI
05.1994

Certificate in Dental Assisting And Dental X-rays - Dental Assistant And Cpr/bls For Healthcare Provide

Northwest Ohio Dental School
Toledo, OH
12.2025

Cosmetology And Instructor License - Cosmetology

Michigan College of Beauty - Monroe
Monroe, MI
02.2009

Skills

  • Data entry proficiency, excellent phone etiquette,
  • Great at multitasking
  • Problem-Solving, able to calm down angry costumers
  • Customer Consultation, relationship building, enjoys meeting new people
  • Knowable in sanitation, disinfection and general cleaning procedures
  • Can take charge when needed but can also follow someones directions,

Timeline

Costumer Service/Cashier

Kroger For 3.5 Years
11.2019 - 08.2022

Cosmetologist

Cella-Mar Studio Of Hair Design For 10 Years
09.2014 - Current

Instructor

Michigan College Of Beauty For 4years
02.2009 - 09.2012

Real Estate Agent

Gerwick Real Estate For 2 Years
05.2008 - 08.2010

Foundry Worker

Dundee Castings Company For 12.5 Years
10.1994 - 04.2007

High School Diploma -

Dundee Community High School

No Degree - Basic Classes

Monroe County Community College

Certificate in Dental Assisting And Dental X-rays - Dental Assistant And Cpr/bls For Healthcare Provide

Northwest Ohio Dental School

Cosmetology And Instructor License - Cosmetology

Michigan College of Beauty - Monroe
Lori Straits