Lori Strickler
Wormleysbug,PA
Summary
Trustworthy and dedicated with 10+ years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly.
Cheerful when assisting customers with requests and meeting special needs. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at with dedication to efficiency and accuracy. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in customer service. Skilled and dedication to efficiency and accuracy.
Overview
3
3
years of professional experience
Work History
Cashier
- Opening and Closing store
- Deposit, Counting money
- Cleaning, Facing inventory, assistant store manager, key holder
- Para-Professional-working with children who have disabilities
- Helping them with their school work and teaching them how
- To do life skills lessons, curriculum, IEP, Progress monitoring, Site words
- Promethean board, some data, and input of grades, how to grade papers.
- Reconciled cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register to record transactions accurately and efficiently
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy
- Encouraged customers to make additional purchases by highlighting current deals and keeping thelane well-stocked
- Set up new sales displays each week with fresh merchandise
- Maintained current knowledge of store promotions and highlighted sales to customers
- Assisted customers with returns, refunds, and resolving transaction issues
- Learned duties for various positions and provided backup at key times
- Worked with floor team and managers to meet wide range of customer needs
- Welcomed customers and helped determine their needs
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Greeted customers entering store and responded promptly to customer needs
- Processed refunds and exchanges in accordance with company policy
- Performed cash, card and check transactions to complete customer purchases
- Built relationships with customers to encourage repeat business
- Worked closely with shift manager to solve problems and handle customer concerns
- Restocked and organized merchandise in front lanes
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences
- Responded promptly to requests for assistance, spills and customer inquiries
- Addressed customer needs and made product recommendations to increase sales
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Identified and resolved discrepancies and errors in customer accounts
- Stocked, tagged and displayed merchandise as required
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
- Assisted customers with returns, refunds and resolving transaction issues
- Handled cash with high accuracy and took care to check bills for fraud
- Monitored self-checkout systems and provided help in resolving complex problems
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items, and join reward programs
- Used POS system to enter orders, process payments and issue receipts
- Upsold additional products and services to customers, increasing revenue
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Tallied cash drawer at beginning and end of each work shift
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash
- Checked personal identifications during alcohol and tobacco sales
Para Professional
STS
Enola, PA
03.2020 - 01.2023
- Conducted weekly review sessions to help students prepare for exams.
- Developed and delivered presentations on course topics.
- Administered tests and assessments to evaluate student progress and performance.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Collaborated with instructors to develop engaging lesson plans.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
Education
High School Diploma -
Penn Foster Career School & Penn Foster High School
925 Oak St, Scranton, PA 1851503.2020
Development
Harrisburg Area Community College
Harrisburg, PA03.2020
Special Education Liberal Arts
Eastern University, Eagle Rd
1300 Eagle Rd, St Davids, PA 19087Skills
- Customer Service Patience Consistency
- Details Verbal and Written Communication Resilience
- Note-taking Conflict Resolution Negotiation
- Computer Skills Dependable Prioritizing
- Communication Time Management Adaptable
- Responsible Customer Advocacy Understanding
- Staff Training
- Issue Resolution
- Credit and Cash Transactions
- Identification Checks
- Money Handling
- Order Taking
- Organized Active Listening Compassionate
- Empathy Decision Making Loyal
- Phone etiquette Problem Solving
- Professional relationships
Affiliations
Known 3 years Co-workerMax Carlson 717-701-0894Known 3 yearsCo-work Mentor Tracy Hoover 912-439-0597Known 20+ Years Co-workerFriendMentor
Timeline
Para Professional
STS
03.2020 - 01.2023
Cashier
High School Diploma -
Penn Foster Career School & Penn Foster High School
Development
Harrisburg Area Community College
Special Education Liberal Arts
Eastern University, Eagle Rd