Lori Sunthonchart
Indiantown,Florida
Summary
Quality Engineering professional with 20 years of experience in Quality Management, Process Control, and Product Assurance. Proven expertise in leading audits, developing quality systems, and implementing compliance initiatives. Skilled in root cause analysis and corrective action using tools like 8D, DFMEA/PFMEA, and PPAP. Versatile in adapting to new technologies, with a strong focus on risk identification and resolution to ensure product quality and customer satisfaction.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Procurement Quality Engineer, Quality Analyst Staff
Lockheed Martin Corporation
Materials Manager-China, Quality Supervisor, Quality Lead, Quality Inspector
The Boeing Corporation
Senior Customer Quality Engineer
POWIN CORP
Portland, OR
01.2022 - 01.2024
- Led Quality Management activities at customer sites, driving product issue investigations and resolutions through 8D and Root Cause Analysis with cross-functional teams to enhance customer satisfaction.
- Supported New Product Introduction (NPI) by developing comprehensive Quality Plans and conducting DFMEA/PFMEA and risk analyses to ensure product reliability and compliance.
- Established and tracked key quality metrics to drive continuous improvement.
- Fostered strong working relationships with internal teams and customer stakeholders, facilitating alignment and proactive communication to enhance overall satisfaction.
Senior Supplier Quality Engineer
AMSAFE INC.
Phoenix, AZ
01.2019 - 01.2022
- Managed full circle global Supplier Quality Management, including supplier selection, capability and capacity assessments, and AS9100/ISO9001 system and product audits.
- Managed corrective and preventive actions (CAPA), driving timely resolution and fostering continuous improvement.
- Developed and maintained key performance metrics, audit schedules, and quality reports to drive accountability and transparency.
- Collaborated with Supply Chain organization to align quality objectives with sourcing strategy and operational goals.
- Served as on-site FAA ODA Administrator, supporting compliance with aviation regulatory requirements.
Quality Auditor
VERIFY INC.
Irvine, CA, USA
01.2015 - 01.2019
- Conduct Digital Product Definition/Model Based Definition audits on Triumph Group suppliers to ensure compliance with documented requirements.
- Perform audits of critical special processes such as aluminum and steel heat treatment, pyrometry, anodizing, cadmium plating, and non-destructive testing (penetrant and magnetic particle inspection), ensuring compliance with industry and customer standards.
- Perform Digital Product Definition/Model Based Definition audits on assigned Triumph Group suppliers to Triumph documented requirements.
- Verify process control and quality assurance standards through laboratory inspection audits.
- Audit associated laboratory inspection requirements to verify process control and quality assurance standards.
- Maintain product conformity and process compliance by executing rigorous documentation, traceability, and corrective action follow-up.
Quality Engineer
SPX CORPORATION
Ocala, FL, USA
01.2014 - 01.2015
- Perform Internal Audits, trained Internal Auditors in ISO 19011 principles, Developed Audit Schedule, Drafted Audit Reports, Issued Corrective Actions, providing full circle audit follow-up.
- Conducted quality inspections on production processes to ensure compliance with industry standards.
- Collaborated with cross-functional teams to identify and resolve quality issues in real-time.
- Developed and implemented testing protocols for new products, enhancing overall quality assurance processes.
Manufacturing Operations Manager
TRIUMPH GROUP-COMPOSITES (FORMALLY PRIMUS INTERNATIONAL)
Rayong, THAILAND
01.2012 - 01.2014
- Lead manufacturing operations generating $2–3M in quarterly revenue, specializing in aerospace composite and fiberglass products.
- Defined and implemented operational policies, drove process improvements, and ensured alignment with strategic business objectives to enhance operational effectiveness.
- Define and implement operational policies, drive process improvements, and ensure alignment with strategic business objectives.
- Designed and implemented targeted coaching and training programs that improved workforce capability and met production efficiency and quality standards.
- Manage operational budgets with a focus on cost control and system-driven efficiency improvements.
- Design and implement targeted coaching and training programs to enhance workforce capability, production efficiency, and quality standards.
- Championed process innovation and leadership development to foster a resilient, performance-focused manufacturing environment.
Education
Management Principals (Employer Sponsored Management Training Program)
UNIVERSITY OF WASHINGTON
SeattleLeadership Training, Statistical Process Control, Time Management
GREEN RIVER COMMUNITY COLLEGE
Auburn, WAFAA Designee Standardization Certificate #860408
OKLAHOMA CITY COMMUNITY COLLEGE
Certified Quality Auditor (CQA) expired Dec. 2020
AMERICAN SOCIETY for QUALITY
AS9100/ISO9001 Lead Quality Auditor Certificate ID# 12584787, issued Feb. 25, 2019
PROBITAS (formally EXEMPLAR)
Skills
- AS9100, ISO 9001:2015, ISO 14001, NADCAP, FAA, Military compliance
- Audit execution
- Supplier audits
- Audit & Compliance
- Compliance procedures
- Root cause analysis
- Corrective actions
- Six Sigma tools
- Process validation
- Inspection techniques
- Business & Quality Systems
- Blueprints/3D models, work instructions, process control, manufacturing planning
- Engineering expertise
- Machining & assembly
- SAP expertise
- Project management tools
- Audit & metrics
- Analytical, collaborative, detail-oriented, and highly self-motivated
- Stakeholder trust
Certification
- American Society for Quality
- Certified Quality Auditor
- Certification Number: 43172
- Certification Date: 12/03/2011
- Recertify By: 12/31/2020
- Certificate of Successful Completion
- AS9100 Rev D & ISO 9001:2015 Lead Auditor Training
- February 11-15, 2019
- Phoenix Arizona
- ID 12584787
- Issued February 25, 2019
Core Qualifications & Strengths
- Proven leader in building AS9100 and ISO 9001 Quality Management Systems from the ground up.
- Strategic, results-oriented thinker with a strong focus on long-term outcomes and continuous improvement.
- Versatile and energetic professional with hands-on experience managing products, projects, processes, and cross-functional teams.
- Adept at multitasking and resolving complex issues while effectively engaging with stakeholders at all organizational levels.
- Thrive equally in the field, on the production floor, and in office environments—adaptable and action-driven.
- Global quality management experience with the ability to support both domestic and international operations.
- Deep expertise in AS9100, ISO 9001, ISO/TS 16949, and ISO 14001 quality and environmental systems.
Timeline
Senior Customer Quality Engineer
POWIN CORP
01.2022 - 01.2024
Senior Supplier Quality Engineer
AMSAFE INC.
01.2019 - 01.2022
Quality Auditor
VERIFY INC.
01.2015 - 01.2019
Quality Engineer
SPX CORPORATION
01.2014 - 01.2015
Manufacturing Operations Manager
TRIUMPH GROUP-COMPOSITES (FORMALLY PRIMUS INTERNATIONAL)
01.2012 - 01.2014
AS9100/ISO9001 Lead Quality Auditor Certificate ID# 12584787, issued Feb. 25, 2019
PROBITAS (formally EXEMPLAR)
Certified Quality Auditor (CQA) expired Dec. 2020
AMERICAN SOCIETY for QUALITY
FAA Designee Standardization Certificate #860408
OKLAHOMA CITY COMMUNITY COLLEGE
Leadership Training, Statistical Process Control, Time Management
GREEN RIVER COMMUNITY COLLEGE
Materials Manager-China, Quality Supervisor, Quality Lead, Quality Inspector
The Boeing Corporation
Procurement Quality Engineer, Quality Analyst Staff
Lockheed Martin Corporation
Management Principals (Employer Sponsored Management Training Program)
UNIVERSITY OF WASHINGTON